Work smarter people, not harder.
June 19, 2014

Work smarter people, not harder.

Heather Pratt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Winter 2014 Release

Modules Used

  • Portfolio Management
  • Portfolio Optimization
  • Work Management
  • Timesheets
  • Reporting & Dashboards
  • Documents & Revisions

Overall Satisfaction with AtTask

AtTask is being utilized company-wide from the time of awarding a project to the completion of the actual goods. We utilize it to track employee time logged on a project, and compare it to estimates and it allows us to adjust accordingly. It talks to our procurement module, and allows us to easily track expenses. And it has reduced our internal emails by approximately 65%. We live and breathe manufacturing, and have applied AtTask to our daily lives. Workers on the floor can select "done" and instantly the project manager is notified of the product completion, or stage of completion. It addresses several reporting issues that most companies face, and reduces our previous meeting times by about 75%. Now we hold targeted meetings that drive results, and all of the information needed to make decisions is at our fingertips. We reduced our legacy systems, and have been pleased.
It tackles our reporting and collaboration issues, and we've even begun to introduce clients to our environment. Clients love it, and they love knowing their projects are on track, and being handled in a timely fashion.
  • I think the AtTask Dashboard, with collection of reports customized to your specific job role is its strongest asset.
  • I think the customer success consultant provided to you after implementation is extremely knowledgeable; and dedicated, and available to you at all times. One person, one contact, and not a call center.
  • I'm enjoying the ability to prioritize my tasks, and create subset of tasks that help me organize my daily life.
  • I'm missing the limited time-sheet user licences that used to be available, this was not a great move when the winter 2014 release came out.
  • Better visibility into our true allocation of resources
  • Higher accountability in the team setting
  • Better issue management in regards to delays, quality, and timeliness
  • Clarizen,Basecamp,Microsoft Dynamics NAV,projects 2013
We just didn't see any alternative to AtTask, in regards to cost, and effectiveness. The collaboration tool alone sold us on the product, and is more than just a gimmick. We use it daily, and people are more effective because of it. The central repository of information and ability to measure the project, cost, time, effort all in one place; with the customer support attask provides hasn't been matched by any other products we evaluated.
We've mapped our information technology path, and have created our processes to support the usage of AtTask; that time invested is equivalent to money. We don't like spending money foolishly, and feel this program will grow into exactly what we need in a short amount of time. The cost is a bit more than we expected, but we would have spent triple that amount had we lost sight of projects, and status.
I think the key to selecting AtTask is having a solid process outlined, we didn't have one when we first started. But with the template ability, a template being a repeatable and measurable process, and having a well defined workflow is required to use the program correctly and deploy it efficiently.