AtTask Review by an Admin
Updated June 11, 2014

AtTask Review by an Admin

Aman Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Blaze

Modules Used

  • All

Overall Satisfaction with AtTask

AtTask is being used at NetApp for project and work management in one of the groups. Some of the key problems it addressed are work management, project management, portfolio management, resource management, mobile application support, integration with internal tools like outlook, salesforce etc.
  • One of the best features of AtTask is the social collaboration. We were able to move a lot of conversations out of emails to AtTask. This provided the necessary transparency and visibility within the organization which was lacking before AtTask.
  • Work management is another winning feature of AtTask. Users can obviously keep track of the overall projects that are in the organization but manage their own personal work within the tool. This used to be done using all kinds of different personal tools and applications and even post it notes or to-do lists. Again building on that visibility and transparency which is the corner stone of productivity in any organization.
  • Reporting: Robust reporting platform that has intuitive, interactive and easy to use.
  • Flexibility with emails engine. We need rules based email notifications, at the moment they have global notifications and they are simply not enough.
  • Ready to use plugins for popular enterprise applications.
  • Integration options with older applications. most enterprises continue to use older version on softwares, we need AtTask to be able to integrate with those. Seems right now they just look at newer applications.
  • Larger lead time on new project submissions because its just really easy to submit a project
  • Higher utilization rate by users
  • Increased operations efficiency of the organization
Clarizen is another great option and offer a much more flexible solution.
If AtTask was a little bit more flexible it would almost be a perfect solution but I think it holds AtTask back when users can't really use specific things like rule based emails.
It is very well suited for: general work, project or portfolio management. It is not very well suited for: adjusting for complex organization processes, form ability is limited, the overall flexibility is low - which means you have to make do with what you get.

Key questions:
Will you be managing larger portfolios?
Will you be using resource management functionality?
How many and which process will you be transitioning to AtTask?
Will you need custom notifications?
Will you need folks with limited licenses?

Using AtTask

200 - Organization responsible for building learning products for customer, partners and customers.