AtTask: Excellent PM tool, Finance Teams will want more.
November 17, 2014

AtTask: Excellent PM tool, Finance Teams will want more.

Ted Shimizu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AtTask

AtTask was brought on to perform a few functions for us primarily around project management. As a Mac shop, the use of Microsoft project was done through a virtual machine and we needed a more user friendly way of creating timelines while being fully compatible with MS Project. We were using MS Excel and Word to serve as our daily status sheets, and wanted to have a tool that could allow us to maintain the same information online along with all of our project information. Lastly, we were looking for a task management tool where our internal support and technology teams could have a way to maintain a digital paper trail of work placed in their queues. We did not use the system for timesheet management, which did not lead us to use many of the financial reporting tools that were available.
  • Creating Job timelines: At the time, it was by far the best web-based solution for building MS Project Compatible timelines. And all the steps contained within could be converted into tasks that were delegated to individuals.
  • The ability to create different views for different users. The level of flexibility in generating custom lists is spectacular. Advanced users also had the ability to use custom code/logic to create reports that included calculations and conditions.
  • The general interface was very clean. Again the level of customizability allowed you to limit the amount of functionality that was available making the interface must easier to digest for newer and less technical team members.
  • It was not a general ledger tool. So the tie in's between timesheets and invoicing was not an option. This was the main reason why we discontinued using the product because the financial teams needed that additional functionality to bring it all together.
  • Although the speed was quite good, you were often numerous clicks away from updating a series of items. This happens to be a common issue with most online sotware. Open, make your changes, save, close. Then move onto the next thing to update. Interfaces that allow updating multiple items at once would be very useful.
  • This was the company's first entry into managing project information online. The learning curve was long, however subsequent cloud based job management, tasking has been easier to implement. It was a educational benefit to the organization.
  • As a task management tool, Attask had a very positive impact on accountability of work and helped associate work with our project ID's much easier.
  • Very beneficial at PM daily information consolidation.
AtTask is a very robust project management tool covering tasking, reporting, timesheets, project status, and timelines. If you are looking for a tool that only does 1 or two of these things, AtTask may be more than you need. If you have a large company in desperate need of centralizing your project management tools, AtTask could a great tool for you. There needs to be departmental champions and a true desire to implement the tool across the agency. Pilot programs are good to establish best practices, but agency wide implementation is needed to feel the benefits of the solution. From a project management perspective, the timeline tool is probably the most important and very few competing products are fully compatible with MS project. Be sure to consider this before selecting a product.
We ended up not renewing based on the sole factor that AtTask could not be a general ledger/invoicing system. All other aspects of the system were great to work with.
Does this need to serve as your general ledger?
Do you need MS Project Compatible outputs?
Do you have an existing Task management system?
Do you already have internal collaboration/reviewing tools like a Yammer, Chatter, ProofHQ, Invision?
Are you willing to pay an 10K plus upfront fee for consultation as part of your implementation process?
Will you have someone as a dedicated admin to manage users.