We recommend Audiense to anyone who needs insights on social media
December 17, 2021

We recommend Audiense to anyone who needs insights on social media

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Audience Insights

Modules Used

  • Audiense Insight
  • Audiense Connect

Overall Satisfaction with Audiense

Audiense is a great platform to understand social media audiences. The platform is intuitive to use, and the insights and information it provides are really rich. The tool has different features that provide both granular and aggregate data, which is helpful depending on the scope of the research being conducted. The team behind the app is world class and they provide support with any questions we might have.

Pros

  • List of users who follow a handle
  • Metadata behind Twitter profiles
  • Reports

Cons

  • Reduce the processing time needed to create a new report
  • Scalability of research
  • Empowered users that don't have technical knowhow on how to connect to the Twitter API

Do you think Audiense delivers good value for the price?

Yes

Are you happy with Audiense's feature set?

Yes

Did Audiense live up to sales and marketing promises?

Yes

Did implementation of Audiense go as expected?

Yes

Would you buy Audiense again?

Yes

I recommend this tool for teams with marketing analysts

Comments

  • Josie Durney | TrustRadius Reviewer
    Hi! Thank-you for your review of Audiense! We love to hear that you recommend us to others too, it means a lot! Thank-you so much for highlighting our team, and our support, this is something we do with care <3 Our reports are now faster than ever, and the generation time is typically between 5 - 20 minutes, if you experience any issues, please let us know at help@audiense.com

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