Item: Autoklose
Rating: 10
Author: Thomas Olesen

Overall Satisfaction with Autoklose

Use Cases and Deployment Scope

Autoklose's biggest selling point for me is the level of support that I get. I have been working with the same person since the start and she has helped enormously with both the software and more general things like improving email deliverability which has little to do with the software itself. If you want a great email marketing system with the best support in the industry then you should be using Autoklose.

Pros and Cons

Pros

Ability to time when emails go out.
Ability to throttle volume to build trust with the networks.
Ability to insert videos into the email sequences.
Ability to pause and edit the sequences.

Cons

I am from the UK, so I don't benefit from the US contact databases that are available.

Return on Investment

It has raised my profile with the list that I purchased.
It has generated sales opportunities.

Support Rating

The support has been superb and I doubt that I would have stayed with Autoklose if that was not the case. I have had the same support person from the get-go and I can arrange a call any time I like. Sometimes, I am contacted proactively which is unusual in this industry.

Usability

It is well set out from a user interface perspective and once you understand how it works you understand the power and the logic of how it is done. Like any software it helps to be a frequent user, but Autoklose lets you set up campaigns in the shortest possible time based on experience with other systems that I have used.

Alternatives Considered

Amazon Simple Email Service, Mailshake, Mailchimp, Nimble, Vtiger and GetResponse

I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.

Key Insights

Do you think Autoklose delivers good value for the price?

Yes

Are you happy with Autoklose's feature set?

Yes

Did Autoklose live up to sales and marketing promises?

Yes

Did implementation of Autoklose go as expected?

Yes

Would you buy Autoklose again?

Yes

Other Software Used

Nimble, Bitrix24

Likelihood to Recommend

With Autoklose you can take a database and screen it for deliverability before you start. Then as people unsubscribe they are taken out of the email list to avoid future problems, so you get improved data over time. The emails are sent from your own email account (Google in my case) and that builds up trust over time. The emails sit in sent mail and any replies are directly in your inbox. I guess if you are doing mass mailing you may prefer a different set up.

Comments

Please log in to join the conversation

Autoklose, industry leading support for email marketing