AA review
April 03, 2019

AA review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automation Anywhere

AA is being used by our organization to automate back-office tasks. This tool is being used across the whole organization across various regions of the globe. AA is very helpful in automating process-oriented tasks for us. Needless to say, it has helped our colleagues to spend time on more challenging work.
  • it is very good at automating rule-based tasks.
  • it is intuitive and easy to use.
  • It has a very good analytics package.
  • Some of the control room GUI can be improved.
  • The process of migrating codes form one environment to the next can be automated as a default function.
  • The webpage for the control room could use some retouching or redesign to enhance the user experience.
  • Employee morale has improved.
  • There is a significant cost savings.
  • Risk reduction and quality improvement.
Automation Anywhere was a tool that we were already using when we decided to implement globally. Cost and ease of use were considered when Automation Anywhere was chosen. They all do more or less the same task. First thing is to decide what problem a company is trying to solve. Consideration of what tool to use should come after that.
AA is very well suited for departments or orgs where there is a presence of well-defined processes. In the absence of well defined and stable processes, it could be very difficult to implement any kind of automation. Infrastructure also needs to support the architecture of automation implementation. So, process comes first. Once there is a solid process, other things fall into place or shall I say, becomes easier