Automox - A Great Tool for the Mid-sized Business
June 21, 2022
Automox - A Great Tool for the Mid-sized Business
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Automox
Our company is using Automox essentially for Patch Management. Automox is installed on all our endpoints, iOS+ Windows, fixed station, and mobile devices. We deploy all patches to both operating systems and applications such as Chrome, Zoom, Office, etc. It is installed in devices in our retail stores, warehouses, 3PLs, offices, and showrooms in North America, Europe, and Asia. Automox is a cloud-based system, which is great for us to not have to maintain and manage an on-prem device to push updates out across the world.
- Uptime: it very rarely does the system go down or offline, and if it does - they notify us quickly and regularly and follow up after resolution with an RCA.
- Flexible: it works on many different endpoints and operating systems.
- Fast: it usually works quickly and effectively to deploy the updates.
- Logs: you can see what happened, when, and if there were issues - the logging system reads clearly and explains what happened.
- Support: getting help when we needed it was not easy in the first place, although they have made some small improvements there.
- Intuitive: figuring out how to make changes to improve things - you need a little hand holding if you arent used to the way it works.
- Logging in: takes a little longer than I'd like, and you get logged out after no activity very quickly.
- Simple dashboard
- Cloud-based
- Flexible policies
- Improved our IT Security Posture
- Reduced the number of active vulnerabilities
- Sped up deployment of urgent patches
- ManageEngine Patch Manager Plus, Microsoft System Center, Ivanti Endpoint Security for Endpoint Manager and powered by Landesk
Automox requires no server installation or maintenance. Pricing is competitive. It is cloud-based with a high level of uptime. I would recommend it to mid-sized businesses with a number of remote locations and different operating systems. It is simple to use and requires no pre-existing knowledge of patching tools. It is good for businesses with a variety of systems.
Do you think Automox delivers good value for the price?
Yes
Are you happy with Automox's feature set?
Yes
Did Automox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Automox go as expected?
I wasn't involved with the implementation phase
Would you buy Automox again?
Yes