Lightweight and Powerful Patching Agent for Modern Day Reporting
May 29, 2024

Lightweight and Powerful Patching Agent for Modern Day Reporting

AJ Franchino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automox

We use Automox to stay on top of system patching for a fleet of Linux VMs running in AWS. Per our policy, which is regularly tested via a SOC 2 audit, we are required to patch critical level vulnerabilities within 30 days, Highs in 45 days, and mediums in 60+

The platform is very easy to maintain, has matured nicely with worklets and additional features, however we have only required the very basic patching and reporting features, which have been great for us.

Pros

  • Manage patching policies by tag (Development, Staging, Production)
  • Ease of installation / rollout to VM fleet via a simple batch script
  • Simple reporting complete with visuals for easier digestion for stakeholders

Cons

  • Some AWS VMs can appear as "clones" of one another if they are of identical configuration. This can cause part of your fleet to appear as offline. This has been an issue for years.
  • It has freed up our engineers limited resources, and given them nights back during patch Tuesday that were otherwise spent doing more manual patching
Less concern around missing a patch window, and subsequently facing an audit finding. Greater visibility into which patches were applied.
Automox is a wonderfully organized SaaS offering, utilizing a simple but powerful UI. I haven't found an instance where the functionality came at the cost of cosmetics and everything on the platform feels modern.

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

It's a great set it and forget it service for fleet patching. It works well with Linux and Windows servers / devices. It comes prebuilt with a number of roles, allowing RBAC for larger teams.

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