Item: Automox
Rating: 10
Author: Verified User

Overall Satisfaction with Automox

Use Cases and Deployment Scope

Automox is used to patch both operating system and third-party application from a single unified platform. Most other solutions available on the market don't have the same operating system and third-party application coverage as Automox. The 100% cloud based console also makes it simple to deploy and manage without the need for any on-prem infrastructure to support the patching solution.

Pros and Cons

Pros

Third-party application patching
Easy of deployment
Good visibility

Cons

Dynamic asset grouping
Would like the ability to nest groups and patching policies (eg. parent group covers operating system policies for all child groups, then individual child groups per business unit with their own configurations). This would allow for some devices to have more strict policies than others for third-party applications, while maintaining a consistent configuration for other components such as OS patching.

Return on Investment

Tool consolidation
Single pane of glass visibility
Decreased exposure time / time that systems are left un-patched

Patching

Significantly reduces the manual follow-up with users once vulnerabilities have been discovered on their endpoints. This is very helpful in environments with a BYOD model and/or where end-users are able to install their own third-party applications, making it very difficult for most centralized tools to inventory and patch the applications that are out there / beyond corporate IT's control.

Usability

Very well thought out, but some feature improvement would help put it over the top. The ability to nest policies and groups in a practical way (not just for visual purposes), and a way to proxy thrid-party application patching to heavily restricted network segments without outbound internet access would be very helpful.

Alternatives Considered

Patch My PC Patch Management and Microsoft Intune

From a pricing perspective, Automox is very competitive when compared to others with similar feature sets and capabilities. Other solutions from larger vendors were somewhat limited in their visibility, operating system support, and third-party application integration. Automox seemed to be the best mix of both capabilities and pricing at the time of evaluation.

Key Insights

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

Other Software Used

Microsoft 365, Google Chrome, Mozilla Firefox

Likelihood to Recommend

Because of it's cloud based approach, Automox works very well in a distributed environment with both on-site and remote users. The lack of on-prem infrastructure ensures that patches and policies make it to end devices wherever they reside. Automox may not be a great fit in environments with highly controlled or air-gapped networks where the Automox agent is not able to call home (ie. on endpoints with NO outbound internet access).

Comments

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Automox for the win