Item: Automox
Rating: 9
Author: Verified User

Overall Satisfaction with Automox

Use Cases and Deployment Scope

We use Automox for auto patching our servers once a month. Before Automox we were patching servers manually each month. Many man hours were being expended to manually patch of these servers. Now we set a schedule for Automox to patch our servers during a certain window of time each month.

Pros and Cons

Pros

Software Patching
OS Patching
Worklets

Cons

Some of the restart commands have not worked, we had to switch to worklets
Better reporting functionality
More worklets available

Return on Investment

Time Saving
Cost Saving
Increased visibility into our servers

Patching

We used Less man hours manually patching software and OS software.

Usability

I think Automox does a really good job at reporting and visibility into our endpoints especially our servers. I think the reporting funcationality is good,but needs some improvments with more advanced filters. I would like more alerting if endpoints get restarted or patched without knowledge. Sometimes the failure logs are hard to decipher.

Key Insights

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

Other Software Used

ManageEngine Site24x7, Okta

Likelihood to Recommend

Perfect for workstation patching for both servers and end users. We found the software patching particularly useful as we use intune for our primary workstation patching (which doesn't have software patching as readily available). I don't think it would be appropriate to use Automox in small businesses with small user bases.

Comments

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