Great Value, Always Introducing New Features
November 19, 2024

Great Value, Always Introducing New Features

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automox

We use it mainly to patch windows devices. We do both first and third party patching. We also use to it remote in to client machines when they are having problems. Finally, we use Automox to collect data about each device such as administrators, applications and last logged on date. It is nice that Automox makes it easy to install new apps on devices.

Pros

  • 3rd party patches
  • Patch notifications
  • Monthly info sessions

Cons

  • Patching when device comes back online
  • Remote control quality is bad and takes forever
  • Applications are separated eve with same name
  • Cost savings
  • Time savings
  • Automatic monitoring
We switched from outsourced IT to in house with Automox. We no longer need someone dedicated who solely works on patches and runs reports
It is pretty useful including the automatic patching features. It pulls updates and keep compliant devices up to date. The reason it didn’t get full start last night because a machine is the best test.

Do you think Automox delivers good value for the price?

Not sure

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

It is well suited for patching. If you can get the patch prepared, Automox can deliver results instantly if the computer is online. I would say that the remote access tool is not their best feature. It normally takes 5 actual mins to load and you have bad video quality sometimes which I don’t like

Comments

More Reviews of Automox