Automox Review
September 18, 2024

Automox Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automox

We use Automox for automated Linux server patching within my organization. Critical systems are patched within maintenance windows and set up as zero-touch, so it handles everything once scheduled. Automox automates patches which helps in reducing vulnerabilities. It provides real-time visibility and requires minimal manual input if at all, keeping systems secure and compliant. We use it to patch Linux servers, focusing on critical systems within scheduled windows. It’s hands-off once configured, allowing us to focus on other tasks.

Pros

  • Automated patching
  • Grouping of assets
  • Easy to implement policies
  • Multi-tenancy

Cons

  • Agent auto-updates
  • SSO Integration
  • Agent disconnects
  • Machine-id mismatches
  • Time savings
  • Patch reporting
  • Endpoint patch visibility (single pane of glass)
Typically, Automox is utilized to upgrade packages and prevent updates; however in our case, Automox didn't turn off any built-in package updating via systems like apt, so we've had to deactivate that manually; however, after that configuration and the implementation of proper groups and policies, the tool is essentially hands off. As for changes experienced, we had less time managing patches and more time for other tasks.
It's beneficial and powerful; the single pane of glass experience is easy to use and understand. Taking action on several endpoints at once or via policies is also a huge benefit compared to doing it individually per system. Slack notifications from patched assets give quick feedback that the system works as intended and stays out of our way.
It's less overhead compared to running Puppet and Ansible awx. It also provides more visibility as those tools are primarily Configuration Management, which can handle patching but not patching specifically. Reporting is something you'd have to configure yourself. Automox wins in terms of ease of use and not overcomplicating patching.

Do you think Automox delivers good value for the price?

Not sure

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

I can't comment on anything outside of Linux management; for my use case, it's perfect and works mostly without an issue. Once policies are configured, they are typically good to go. There are options to run remote scripts however I haven't had a specific use case for that. The only complaint is not having the ability for an administrator account to remove a zone without contacting Automox support.

Comments

More Reviews of Automox