Automox delivers!
September 18, 2024

Automox delivers!

Corey Schaeffer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automox

95% of our use of Automox is for Windows Update(s) distribution, and installation. We also use Automox as a backup form to remotely access our workstation environment. In addition, we can monitor our Microsoft Update deployment from one single location. We look forward to using Automox for other 3rd party software deployment, as the Windows Update deployment has been great so far!

Pros

  • 3rd party software deployment
  • Single location for software management
  • Basic workstation remote access

Cons

  • I would like to see a little more functionality with the remote access module. It is great to utilize it when there in an issue(s), that needs to be addressed. Being able to access these nodes from one single point of access, is very helpful.
  • Some MS updates show up as not being installed on workstations, but when checking the workstation, they are installed.
  • Some lag time is present at times (we run a 10 GB network).
  • The time saving factor is a huge point for us. Our workstations are spread out across several offices and the time it would us to physically go to each workstation would take up a large amount of our time for day to day operations.
  • Nothing negative at this time. Some improvements need to be made, but they will come.
We were having issues with MS updates not being installed onto all of the endpoints. After using Automox, it seems that our workstations are 99% patch, as opposed to about 45% previous to using Automox. Thanks Automox!
I did not give it a 10 because of the remote access module being a bit clunky and not very robust.

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

Any 3rd party software install/uninstall is where I see Automox being great at. Centralized area makes it very convenient to use. Utilizing Automox as a full blown workstation remote access software, at this point, is not feasible to support my end users. If there were some improvements made with the remote workstation module, I believe you would gain and much wider audience.

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