The software you never knew you needed, but once deployed and configured, you can't live without it
February 12, 2021

The software you never knew you needed, but once deployed and configured, you can't live without it

Drew Hackworth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Overall Satisfaction with Auvik

We currently deploy Auvik throughout our entire organization. Auvik is a complete network monitoring tool that focuses on network needs and issues primarily with a secondary function of discovery. We deploy it to every client for the purpose of being able to monitor their network infrastructure and quickly pinpoint issues with the network.
  • Network discovery
  • Network mapping
  • Network troubleshooting
  • SNMP monitoring
  • SNMP traps (not an advertised feature)
  • Endpoint monitoring (not an advertised feature)
  • Better customer experiences
  • Simplicity addressing network concerns
  • Automated network discovery and documentation
The Network Discovery (probe) portion of Automate doesn't work as well as advertised and expected. PRTG and Domotz are fledgling products compared to Auvik.

Do you think Auvik delivers good value for the price?

Yes

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

Yes

Did implementation of Auvik go as expected?

Yes

Would you buy Auvik again?

Yes

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.