Avalara is a timesaver!
Heather Ordoyne | TrustRadius Reviewer
January 23, 2020

Avalara is a timesaver!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

We use Avalara for our entire organization. We sell products that are moving to a national level. Avalara provides us with the knowledge of when to add new states due to meeting thresholds. They help us manage our tax-exempt certificates and keep us updated on all changes.
  • CertCapture.
  • I don't care for having to make scheduled appointments to talk to someone.
  • Avalara filing sales tax has saved me 2 work days a month.
  • NetSuite
We implemented both at the same time. They assisted with all of it and even offered some training on how to use Avalara in NetSuite.
It is very easy to use and intuitive for almost anyone.
  • Avalara Returns
  • CertCapture
The returns have saved us a lot of man-hours getting the information together. The CertCapture has helped us stay up to date on the certificates.
Avalara is well suited for anyone that has to file taxes in multiple states or has customers with tax-exempt certificates that are job-specific or in various states. With the changing laws, it helps us stay informed.

Avalara Feature Ratings

Sales and Use Taxes
10
Tax Exemption Processing
9
Tax Document Management
9