Intuitive Products
November 12, 2020

Intuitive Products

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

Avalara has a whole suite of products that helps manage our compliance. At our company we have to file in multiple states and jurisdictions. AvaTax seamlessly allows us to add new states or jurisdictions. This was particularly helpful in 2019 when we added 70+ towns/cities in Colorado to our sales tax remittance schedules. It's nice to reconcile Avalara and trust that they will file in all the areas we request. Our AP department uses CertCapture to organize 1099s, which they love since you can run scheduled campaigns to get updated forms.

Pros

  • Sales tax filings
  • Document organization
  • Resale certificate campaigns
  • Intuitive interface

Cons

  • Turning on and off filings (e.g., due to COVID many states changed filing deadlines)
  • A little slow towards the 10th of the month
  • More countries
  • Time spent filing/computing returns
  • Saves staff hours spent on sales tax
  • Saves time spent reconciling taxes
  • Oracle NetSuite
  • Celigo
  • Magento
They work fairly seamlessly.
Avalara's products are very intuitive. We first started using AvaTax for sales tax filings. We were able to quickly grasp the product capabilities. The same goes for CertCapture. The products are fairly easy to navigate.
  • Avalara Returns
  • CertCapture
We thoroughly enjoy Avalara Returns. It makes month end so much quicker and easier for our small department. We also just started using CertCapture for wholesale exemption certificate management. It's great that you can have campaigns to automatically update the documents.
Great for sales tax remittance. It makes it super easy to file in all necessary areas. If you're a smallish company/department, it's great to not spend a lot of internal man power each month to file. Avalara is remitting sales taxes in about 60 jurisdictions for us. It would take a lot of time for us to individually file and slow our month end process exponentially.

Avalara Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Tax Reporting & Compliance
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
Not Rated
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated

Comments

  • Bobby Sands | TrustRadius Reviewer
    Bobby Sands
    (Vendor Representative) commented 4 years ago
    Thank you for sharing about your experience with Avalara AvaTax, Returns and CertCapture, we're happy to hear it's been positive and we look forward to continuing to serve you.

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