Avala - IMO
November 17, 2020
Avala - IMO
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
Overall Satisfaction with Avalara
It is used in the accounting department to run sales tax on sales invoices. We generate approximately 400 invoices nationwide weekly. We use one system to generate invoices and run sales tax. We then import the invoices with added sales tax to our accounting interface. Occasionally, we must modify/delete invoices within the accounting interface. For this reason, we have an Avalara integration for both systems.
- Calculate tax by location across the entire US
- Integrate with multiple systems
- Streamline reporting
- Streamline filing
- Our biggest issue is Avalara not being able to recognize the address of a customer and having to choose a "fake" location in the same zip code to run tax.
- It will not recognize the same invoice within 2 systems. It assigns different doc codes. If we adjust an invoice in our accounting system that was original created and taxed in our tracking system, we must login to Avalara and delete the original tax on the original doc code.
- The SST program has decreased our time spent on sales tax dramatically.
- QuickBooks and ConnectWise
I was not employed with this company when integrations were initiated. As far as how the integrations work, we generally do not have any issues. Only that we must remove initial tax transactions in Avalara that run through one system if they are later changed in another.
- Avalara Returns
We were able to utilize the SST Program to have filings in multiple jurisdictions/states completed for us at little to no cost.