Avala - IMO
November 17, 2020

Avala - IMO

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

It is used in the accounting department to run sales tax on sales invoices. We generate approximately 400 invoices nationwide weekly. We use one system to generate invoices and run sales tax. We then import the invoices with added sales tax to our accounting interface. Occasionally, we must modify/delete invoices within the accounting interface. For this reason, we have an Avalara integration for both systems.
  • Calculate tax by location across the entire US
  • Integrate with multiple systems
  • Streamline reporting
  • Streamline filing
  • Our biggest issue is Avalara not being able to recognize the address of a customer and having to choose a "fake" location in the same zip code to run tax.
  • It will not recognize the same invoice within 2 systems. It assigns different doc codes. If we adjust an invoice in our accounting system that was original created and taxed in our tracking system, we must login to Avalara and delete the original tax on the original doc code.
  • The SST program has decreased our time spent on sales tax dramatically.
Still struggle with Avalara recognizing all locations.
Well suited to calculate sales tax in multiple jurisdictions.

Reporting tools for sales tax are very efficient and useful.

Avalara Feature Ratings

Sales and Use Taxes
Energy and Fuel Taxes
Not Rated
Tax Data Reporting