Item: Avalara
Rating: 10
Author: Jonna Boeckholt

Overall Satisfaction with Avalara

Use Cases and Deployment Scope

Used to calculate sales tax and returns organization wide. Allows accurate sales tax capturing & filing - frees up multiple hours of my time.

Pros and Cons

Pros

Great customer service / quick response
Easy to understand instructions

Cons

Continued presentations with updated options

Return on Investment

Time saved spent calculating and filing returns
No need for a staff member to be and "expert" and current with tax laws state wide
Time saving on filing taxes and keeping updated on changing tax laws

Systems Integrated With

accounting

Easy to do, great customer service help.

Usability

Extremely happy with Avalara's ease of use and appreciate the training received and ongoing.

Additional Capabilities

Avalara Returns

A benefit of time savings and the need to have a tax expert on staff.

Avalara is an asset for any company which ships to multiple locations, where varied tax collections are required. This allows up-to-date rates and calculations as well as accurate reporting and payments.

Perhaps if you were a brick and mortar with 1 location - selling only to walk in/local clients this would be less appealing.

Avalara Feature Ratings

Comments

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Bobby Sands
(Vendor Representative) commented 4 years ago
Jonna, thank you for taking the time to share your experience using Avalara. We work hard to deliver our customers a reliable and easy-to-use solution, and we’re grateful to have the opportunity to serve you.

A+ Avalara

Modules Used