Avalara - Can't do sales tax without it
December 14, 2020

Avalara - Can't do sales tax without it

Eric Kimmerling, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We use Avalara returns and AvaTax to handle all of our sales and use tax compliance. Avalara does all of our sales tax returns, helps identify new areas where we may be subject to tax and helps us register with new taxing authorities. We use their AvaTax integrations with our accounting system and with our eCommerce platform. Sales tax compliance is a huge headache and we could not do it without Avalara.
  • Files returns accurately.
  • Calculates tax accurately.
  • Stays on top of all changes in sales tax rates.
  • Responds quickly to support cases.
  • Highlights new areas where we may be subject to tax.
  • AvaTax integrations with outside software could be improved. Mainly insight into how the integration is built and how Avalara's team communicates with Partners.
  • I would need two full time staff to do sales tax compliance if I did not have Avalara.
  • Magento
  • Zoho
The integration was very easy.

However, making changes, updates or getting new features is not easy. I am currently working through this issue. Now. Avalara has been great to work with on their side. However, it takes both parties to come to the table to get resolution with an API based app integration.
Well, I have not used another filing service, just done returns manually or on State websites. Avalara is very user friendly compared with those two other methods.
  • Avalara Returns
As mentioned before, I would need multiple staff to handle all the return filings that Avalara does on our behalf. I would never consider using AvaTax with out Avalara returns.
Avalara is well suited to complex, multi-state sales tax situations. It is well suited if you have eCommerce applications to integrate. It is also good if you are uncertain of your current sales tax environment. Best to work with a sales tax lawyer/CPA together with Avalara.

I would use Avalara for any of my clients, but it may be less applicable if you are an annual filer in one state for very few transactions.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Tax Exemption Processing
Tax Document Management
Complex Tax Scenario Management