Implementation Specialists ROCK!
July 25, 2021

Implementation Specialists ROCK!

Nikki Rohloff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We use Avalara across the organization to collect data on sales tax and file all the sales tax returns as well as watching for Nexus. It helps IMMENSELY to track sale tax to ensure we are compliant with state sales tax laws.
  • Ease of set up and use
  • Registering in multiple states
  • Customer service and implementation specialists are AMAZING!
  • Links to Shopify Plus

Do you think Avalara delivers good value for the price?


Are you happy with Avalara's feature set?


Did Avalara live up to sales and marketing promises?


Did implementation of Avalara go as expected?


Would you buy Avalara again?


  • Took sales tax filings to Avalara, which will save 15-20 hours A MONTH!
  • Being able to have Avalara do the heavy lifting with filing in states we don't have knowledge in
  • Invaluable time saved to make sure the tax rates in each CITY were accurate, this was so time consuming, and costing the company money if we had it incorrect.
  • Shopify Plus
Easy to understand, modern site, love the diagrams. Easy to find what I am looking for and the Info buttons were extremely helpful in finding what data was needed.
  • Avalara Returns
Yes, we have upgraded to CFO services with our CPA instead of having them do tax compliance. Much quicker and less risk of error.
We have loved using for sales tax in an online environment to track where we have nexus and in filing the returns. It was super easy to implement. We waited until we had 20 states, but I would recommend setting up once you get past three states.

Avalara Feature Ratings

Sales and Use Taxes
Geolocation for Tax Assessment
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Tax Exemption Processing
Tax Document Management