Great tool for calculating taxes and staying compliant
Updated July 12, 2022

Great tool for calculating taxes and staying compliant

Joaquin Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We use Avalara to calculate the taxes for our shipments to over 40 states in the U.S. Without Avalara it would be nearly impossible to keep up with the tax rates and rate changes.

Pros

  • Calculate Sales Tax.
  • Tax Compliance.
  • Stay up to date with tax laws.

Cons

  • Updating the companies accounts when they have reached a new level of filing status.
  • Better follow-up from sales team.

Do you think Avalara delivers good value for the price?

Not sure

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Avalara go as expected?

I wasn't involved with the implementation phase

Would you buy Avalara again?

Yes

  • Greatly reduced the amount of time for tax filing.
  • Great reporting system and easy upload with the legacy feature.
  • Sage (erp)
  • Shopify (ecommerce)
Very simple integration with both systems.
The amount of time saved calculating taxes is worth the cost.
  • Avalara Returns
  • Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara Returns automatically files the returns for our company after we have uploaded all of the transactions for the month and pays the taxes as well, whether the filing is monthly or quarterly, Avalara is on it and pays on time.
Calculating taxes for sales made specifically in complicated jurisdictions. CertCapture is also a nice feature if you're willing to pay the upcharge. We were audited by our state and Avalara was not really much help with the resale certificates, but the reports did come in very handy and very accurate.

Avalara Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Tax Reporting & Compliance
8.1
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
6
Tax Exemption Processing
8
Tax Document Management
4
Complex Tax Scenario Management
9

Cross-Border Tax Compliance with Avalara

Yes, Avalara has kept us compliant in the 40 states which we have nexus and need to file taxes. Avalara also keeps us up to date with any upcoming tax laws that will come into effect. Avalara keeps track of your progress towards obtaining nexus in a particular state and suggest on when to apply for a sales tax license.
Avalara has allowed our company to continue selling nationwide after the enactment of the Wayfair law. With so many jurisdictions throughout the 50 states, I feel like it would be nearly impossible to stay up to date with all of the rates, rate changes and laws in each of the jurisdictions.
Yes - We would like to expand into Canada in the future, but right now are trying to expand our fulfillment centers to have faster shipping to our customers. We currently do not have anything in place to set up our business to sell in Canada.
Yes, we do sell on marketplaces. These marketplaces collect and remit the sales tax for the orders sold through their platform.

Comments

  • Bobby Sands | TrustRadius Reviewer
    Bobby Sands
    (Vendor Representative) commented 3 years ago
    Hi Joaquin, thank you for sharing about your experience with Avalara. We work hard to deliver our customers ta reliable solution, and we’re grateful for the opportunity to work with you. Thanks!

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