Avalara helps a lot!
Updated March 04, 2024
Avalara helps a lot!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
- Excise
- Communications
Overall Satisfaction with Avalara
We file sales tax returns in almost all taxable states. Avalara files our returns. We also use CertCapture and TTR.
- Calculating sales tax
- Keeping track of exemption certificates
- Tracking nexus
- Customer service reps knowledge
- Response times when issues arise
- Communication
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avalara go as expected?
No
Would you buy Avalara again?
Yes
- Less staff required
- ROI has been proven positive
- MORE ACCURACY
- Accounting
- Business Central
Somewhat difficult to resolve issues at first then eventually improve.
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
Yes absolutely, love these features.