Avalara is great for small businesses
December 05, 2023

Avalara is great for small businesses

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • Professional Services

Overall Satisfaction with Avalara

Our company uses it to capture sales tax in our e-commerce business. We integrate AvaTax with WooCommerce platform. We also use Avalara to submit the sales tax returns.
  • customer service is excellent
  • training is excellent - so many opportunities to learn about tax compliance
  • Avalara provides so many services to help the small business with tax compliance
  • Personal customer service communications is a bit difficult unless you have an account manager that works with your company

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • makes it easier for company to manage tax compliance with limited personnel resources
  • Quickbooks online
  • WordPress website
  • WooCommerce add-on
Makes it seamless
  • Avalara Returns
  • Professional Services (nexus studies, registrations, backfiling, etc.)
The sales state tax returns and Avatax platform are great! Completely makes it doable for small businesses to manage e-commerce. The downside is the financial cost of these services. A bundle package would be great.

Avalara Feature Ratings

Sales and Use Taxes
9
VAT / GST Taxes
Not Rated
3rd-Party Software Integrations
9
Tax Data Reporting
9
Compliance Administration Management
9
Tax Exemption Processing
9
Tax Document Management
9