Efficient Tax Calculations with Avalara.
Updated July 24, 2025
Efficient Tax Calculations with Avalara.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Returns
- AvaTax
- CertCapture
Overall Satisfaction with Avalara
Our organization has utilized Avalara to perform automatic address validation and tax calculation on both our quotes that the sales team builds out and also through our accounting software when invoicing. This has allowed us to create a more effective process for users to calculate tax and reduce inaccuracies in manual calculations. Avalara has also filed for us in the states that we work in, reducing the personnel and time we previously had to dedicate to this.
Pros
- Customizable integrations to other platforms.
- Easy user interface.
- Comprehensive tax options.
Cons
- Unresponsive sales team.
- Help desk support is not easy to navigate to.
- Slow roll-out.
- Reduced time filing returns.
- Increased accuracy in tax calculations.
- Comprehensive reporting.
- Salesforce
- Quickbooks
Salesforce and Quickbooks were relatively easy integrations. One difficulty we had was not being able to manually override the tax in Quickbooks, which created a more complex issue for us when adopting the platform and processing older jobs that had tax calculated on them before using Avatax. The other problem is that use tax is not readily calculable through these two integrations.
- Avalara Returns
We do not use any of these.
We only vetted Avalara.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
No
Did implementation of Avalara go as expected?
No
Would you buy Avalara again?
Yes
Comments
Please log in to join the conversation