Overall Satisfaction with Avalara
We use Avalara Returns to obtain sales tax rates, provide our Customer Service Department with sales tax quotes and manage 36 states transactional data to build and file sales & use tax returns.
- Provides accurate rooftop sales tax rates.
- Collects transactional data for building returns.
- Timely submit returns to individual states.
- Needs to ensure there are not unnecessary prepayments submitted.
- Tech Support needs to verify support tickets have been properly resolved prior to closing a ticket.
- Positive impact on ROI with respect to the amount of time it takes to reconcile & submit returns for filing.
- Positive impact on ROI with rooftop sales tax rates accuracy.