AvaTax crushes tax calculations!
May 10, 2018

AvaTax crushes tax calculations!

Jennifer Neiner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara AvaTax

I find AvaTax easy to use and it is very reliable.
Our accounting and tax departments use AvaTax to calculate sales tax company-wide. The process is manual which takes a lot of time for us, but AvaTax makes it relatively easy.

Pros

  • Provides accurate tax rates which ensures that we are charging the right amount to our customers.
  • Calculates tax quickly and efficiently so we can get invoices out the same day.
  • Allows us to set up tax scenarios specific to our company.

Cons

  • Since our process is manual, it would help if the templates had better instructions.
  • While the reports are coming back quicker, you still have to pull them separately. It would be really helpful if the document report could be downloaded as part of the result file.
  • We could use better tax reports for manually filing returns.
  • AvaTax allows me to print reports so that I can file sales tax returns in 33 states over the course of only a couple of days.
  • None
No depth of integration
We do not use AvaTax returns, but we recently started using CertCapture. I love that the exemptions are attached to the individual sales.
Better pricing and great customer service and support.
Sales tax is difficult for our company because it is done manually. AvaTax makes it significantly easier for us. I can trust Avalara to compute the tax correctly based on the data we upload.

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