Avast Managed Workplace RMM Review
Updated November 11, 2019

Avast Managed Workplace RMM Review

Ashley Beal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avast Managed Workplace RMM

Our entire organization uses it to manage and monitor all of our customer's devices.

Pros

  • It's a great way to monitor all of the devices that our customers have.
  • Remote services are easy to use and very convenient.

Cons

  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
  • It has really helped us in reporting. We need to show our customers that our monitoring is helping them and the reports are very helpful in doing that.
I have not used anything else.
I have not personally contacted support but my coworkers have and they have gotten the help they need most of the time.

Do you think Barracuda RMM delivers good value for the price?

Yes

Are you happy with Barracuda RMM's feature set?

Yes

Did Barracuda RMM live up to sales and marketing promises?

Yes

Did implementation of Barracuda RMM go as expected?

Yes

Would you buy Barracuda RMM again?

Yes

It is very well suited for businesses that need to monitor and manage a lot of devices. Or even just users that need to remote into other computers.

Barracuda RMM Feature Ratings

8.5
Remote monitoring
8
Network device monitoring
9
8.0
Patch Management
7
Policy-based automation
9
Application Performance Management ()
Not Rated
Remote Access ()
Not Rated

Comments

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