Overall Satisfaction with Avaya OneCloud UCaaS
We learned about Avaya Spaces [Avaya OneCloud UCaaS] through the recommendation of colleagues from other companies. During the pandemic, we were in need of something to help us make virtual meetings and that's when we received an invitation for a 6 month Power trial license from Avaya Spaces. We use it every day doing meetings, alignments, presentations, and even mini technical and commercial training, all remotely and virtually. We love the features and high capacity to support up to 500 concurrent participants and unlimited cloud recording. With the end of the trial licenses, we've renewed with Avaya one more bundle of several licenses because we like it so much.
- Creation of unlimited meeting rooms. Allows you to make appointments and send invitations by email.
- Supports up to 500 simultaneous users in a single session, with no time limit, with cloud recording.
- Unlimited cloud recording, easy access via the management interface.
- Features like file sharing, has chat, allows you to give presentations and training.
- About visuals I have nothing negative to comment on. And technically I believe the vendor can enhance some features of secondary rooms and also allow you to select camera quality.
- Avaya Spaces trained teams with training carried out during the pandemic.
- Avaya Spaces brought IT employees together and allowed them to work remotely from home with frequent meetings.
- Collaboration has been optimized overall.
Great support and always improving. We already use Avaya telephone exchanges and we rarely had problems. The Avaya support team has great technical engineers who are available during business hours to help with problems and queries.
Do you think Avaya UCaaS delivers good value for the price?
Are you happy with Avaya UCaaS's feature set?
Did Avaya UCaaS live up to sales and marketing promises?
Did implementation of Avaya UCaaS go as expected?
Would you buy Avaya UCaaS again?
I can say that it was one of the best software we've had in recent times, mainly because it saved us during the COVID-19 pandemic, in which, in quarantine, it was impossible to hold face-to-face meetings and leave the house. With Avaya Spaces [Avaya OneCloud UCaas] all this was facilitated and allowed for frequent meetings and also training of employees and special customers. I recommend Avaya Spaces!