Deserves A Try
March 22, 2018

Deserves A Try

Ramin Sultanov | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AVG Managed Workplace 10

We started to use AVG Managed Workplace 10 in the summer of 2017 when we moved from LabTech and Continuum. The reporting feature is just amazing to work with. The most used one is the table grid view of any device which can provide every single detail to show them to customers. I love most AVG's design, interface, and sections which are super customizable.
  • Customer Care is helpful
  • Reporting tools are great
  • Super customizable
  • It can be hard to use at first glance
  • Does not work well on weak and old laptops
  • Otherwise everything is perfect
  • PSA Integration
  • SNMP monitoring needs to be updated
  • Scrolling bugs and patching also needs improvements
  • Remote connections don't really work from a Mac
  • Slow cloud hosted
AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
AVG Managed Workplace 10 is some kind of application that every company must have, you will see the difference that your money is not being wasted. There are tons of good templates and alerts for pc desktops and servers. Though it can be difficult to use at first, you will adapt the environment and the interface quickly.