AVI-SPL is not a software, they are technology resellers and integrators
August 05, 2022

AVI-SPL is not a software, they are technology resellers and integrators

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

We work with AVI-SPL to purchase and integrate A/V technology into classrooms, labs, meeting halls, and conference rooms on campus. They take our needs and requirements from inception to a final design and quote for materials and integration. Finding easy-to-use systems that provide the needs for modern teaching and business is important to our users who have a broad range of comfortability with technology.

Pros

  • Listen to our needs and requirements
  • Communicating status and project management
  • Resolving issues with supply chain and installation

Cons

  • Providing development opportunities for clients in person
  • Improved usability and reliability of installed systems
  • Student retention and enrollment improved by modern facilities
  • Technology enabling new teaching strategies and collaboration
We've rarely needed service for AVI-SPL installations. The service department has been responsive when needed.
They have helped us source products to enable remote teaching and working.
AVI-SPL has the largest support network in A/V integrators we know of. They have the most vendor relationships.

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

They have tremendous resources in the A/V field. With a global network, they are the world's largest a/v technology integrator. They are usually able to find a solution for any need that is requested. I've had a good relationship with sales staff over the years and they have been available when needed. Due to frequent acquisitions and mergers, there is sometimes confusion within the company.

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