Item: Okta Workflows (Azuqua)
Rating: 7
Author: Verified User

Overall Satisfaction with Azuqua Platform

Use Cases and Deployment Scope

Azuqua helps us connect the various applications and data sources we use on a daily basis to create crucial workflows for many of our business operations. It's used primarily by the operations team to kick off actions in Salesforce, for example, and to send reminder emails when necessary fields or items have not been completed to the proper owner.

Pros and Cons

Pros

Has drag and drop functionality
Strong tech support
Can work across almost any application

Cons

It is a little complicated to use at first
Could have better documentation for how to build Flos
Better training for new users

Return on Investment

It's helped increase the adoption of Salesforce and Gainsight from our Partner Services team
It saves time from building multiple workflows in Salesforce to accomplish the same goals
Saves headcount by not needing data multiple data entry employees

Alternatives Considered

Azuqua was the only product we looked at in this space.

Other Software Used

YouEarnedIt, Okta, BetterWorks

Likelihood to Recommend

Azuqua is extremely helpful for teams using Salesforce and their CRM along with other applications such as Gmail, JIRA, etc. It makes kicking off workflows and various events much easier to manage than by using Salesforce only. For new users Azuqua is a bit complicated to learn so if something needs to be built quick it is probably less appropriate.

Comments

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Azuqua is very helpful for cross-application workflows