Item: Microsoft Entra ID
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Azure Active Directory as our "management" tool for our internal active directory. It is used company wide, and one of the most important functions is to provide single sign-on functionality. Other reasons are:

Role management employees.
Employee "creation" (maintenance).
Login rules.
Group membership.

The fact that this is now Azure-based means that we can very easily use everything from Azure, without adding a new authentication layer.

Pros and Cons

Speed. After a user used the wrong password more than a certain threshold, we can unlock the user with a simple powershell script.
Extensibility. We can write powershell scripts for every maintenance issue. Which is great if you're not "on premise."
If you don't want to use powershell, Azure makes sure you can provide user support anywhere through Azure.

Azure has so many tools, services and functionalities that it's not easy to find your way around and get to the maintenance area where you can start working. This makes it unnecessarily hard to use.
I really can't think of anything "missing." It does what it's supposed to do. But I'm a developer in a support role, so I can speak for infrastructure department.

Return on Investment

It has become easier to respond to user maintenance issues (user lock outs, user group membership requests etc).
It has become easier to collaborate with other employees within Office 365 through single sign-on.
Logging of user action has gotten easier and more centralized.

Support Rating

I have no personal experience with support. But according to my colleagues it was good. I've not asked in more detail, so my answer may not reflect their actual experience. "Good" to me means "at least an 8."

Key Insights

Do you think Microsoft Entra ID delivers good value for the price?

Yes

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

Yes

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

Other Software Used

Microsoft Office 365, MS SharePoint, Skype for Business (formerly Lync)

Likelihood to Recommend

I guess 10, because I can't imagine how any tool can do better than this. It's a pretty standard tool I think for employee maintenance, role maintenance, single sign-on. It's a perfect match for Azure, to give the opportunity to integrate things like power apps and everything else in Azure and seamlessly integrate with your existing user maintenance structure in your company.

Solid, secure, stable and indispensable product.

Overall Satisfaction with Azure Active Directory