Kentico Xperience

Score7 out of 10

97 Reviews and Ratings

What is Kentico Xperience?

Kentico is a web content management system for building websites, online stores, intranets, and Web 2.0 community sites. Kentico CMS uses ASP.NET and Microsoft SQL Server for development via its Portal Engine, using Visual Studio, or through Microsoft MVC.

Categories & Use Cases

Media

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Publishing workflow
The software allows users to set up a custom workflow for updating the website, including approval processes.
Category average: 8.1
Form generator
Users can build website forms for visitors to fill out.
Category average: 8.1
Bulk management
Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.
Category average: 7.7

Library of website themes
A library of website frameworks or themes is available as a starting point for building a website.
Category average: 7.6
SEO support
The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
Category average: 7.2
Community / comment management
Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.
Category average: 7.6

Verified User

Manager in Marketing (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Kentico Xperience as a website CMS tool to manage website updates and add content on the public facing website. The business problem that Kentico addresses is showcasing our content including events, webinars, campaigns, insights and careers postings. Basically acting as a virtual branch for the business and giving users to contact us through that means.

Pros

Integrating with third party tools like google analytics
Creation/Managing website content
Adding jobs posting to website

Cons

Hard to add new features on the website
Requires custom coding knowledge to manage the tool
Technical in nature and doesn't have a lot of resources to support

Return on Investment

Increased user engagement on website by 20%
Increased overall SEO performance
Higher cost of implementation on the backend which is negative for companies.

Usability

Alternatives Considered

Optimizely Content Management System

Other Software Used

Optimizely Content Management System, Adobe Experience Manager

Tim Johnston View profile

Senior Financial Analyst in Finance and Accounting at Primark (10,001+ employees employees)

Pros

It combines e-commerce, marketing, and digital automation together, which is the best feature for the websites.
The stand-out feature is that Kentico Xperience makes users able to import the source code of multiple e-commerce projects.
Its simulator allows users to test the final product on it and check for any bugs and errors.
It helps in extracting variables in XLS format.

Cons

The major drawback of enabling organization on Kentico Xperience is that when a user does not have access to the laptop or PC, the user has to check the admin panel on the smartphone.
The smartphone admin panel is lacking major functions. It is hard to work on the admin panel on mobile devices.
Admin area has to be more functional and needs an upgrade to add more features.

Most Important Features

Content authoring
Customization
Flexible navigation structures

Return on Investment

The major advantage of using Kentico Xperience is that it does not take a lot of usage of machine, is light, and has fewer hardware requirements. This helps in executing codes faster and compiling quickly.
Support team is quite helpful and responds on time.
They are available for any kind of query and respond with the solution in the limited time.

Other Software Used

Dokan, Grin, Brandify

Kathryn Andringa

Business Analyst in Information Technology at Vermeer Corporation (1001-5000 employees employees)

Pros

User management - all user management is within one location and can be integrated with SSO.
Reusable content - being able to link content allowed for users to not have to recreate the wheel everytime.
Working with good partners. We worked with a partner to set up Kentico and they really brought good insight.

Cons

Learning curve for content contributors. When a user is used to a home grown, Kentico can be a large change.
Roles: Managing users by role can be challenging because you cannot export.
Media libraries - Could use more metadata management at the media library level.

Return on Investment

We have been able to customize our content to be able to fit our business needs.
We were able to get multiple sites on the same platform, which allowed for cross training of contributors. Consistent experience between sites.
We were able to put more control into the hands of Marketing.

Alternatives Considered

Kentico

Courtney Reyers View profile

Senior Manager, Digital Strategy in Marketing at American Society for Microbiology (51-200 employees employees)

Pros

We were able to implement tags and categories in a very modern and flexible way.
Related content and aggregation is very easy and works well.
Fantastic WYSIWYG that even less tech-savvy staff can function well in.

Cons

Responsive image resizing is terrible. It crops funky and the images are all over the place.
Moving/reusing content in the tree is poor--you can only drag and drop from folders. When you have a long tree, this becomes clunky for users.
Staging environment can be confusing and often introduces errors to our prod.

Return on Investment

Increased conversions on registrations for events
Streamlined internal newsletters
Helped move staff to ownership of content

Alternatives Considered

Sitecore Experience Platform

Fayas J View profile

Software Engineer in Information Technology at Avastone Technology (501-1000 employees employees)

Pros

Ease of use for Customers to manage. Kentico 12 Page Builder is very user friendly to add Sections and Widgets. Kentico's UI for managing page content also is very intuitive and overall has been easy for our customers to maintain.
For Developer, the MVC Modeling for Kentico's Page Builder is very slick with allowing developers to define Sections, Widgets, and Page Templates as either a very simple View (Or Model + View), to allowing a more complex setup of Controller + View + Model, meaning we can create simple things fast but still have the capability to create more complex components.
Kentico's Feature set is expansive, and really has become an enterprise solution with full wysiwyg workflow configuration, automation, and other tools that empower Editors to maintain and leverage their web sites.
Open Documentation / Support. I've worked in some CMS systems where everything is hidden, you have limited API, and when you want to figure something out there's no documentation. Kentico has an extensive Developer Network, open to the public, with very in depth documentation, API examples, and even an entire "demo" site that anyone can set up that shows you how to use all the great functionality. Tech support is top notch as well, super friendly.

Cons

Kentico 12 SP is missing a couple small features which they (and the community) are working on filling in, such as integrated dynamic routing.

Return on Investment

Kentico's Custom Modules and generation of code classes, coupled with it's Events and other developer focused systems makes building new systems very quick and easy, which can greatly reduce how long it takes to develop new customer specific features.
Better customer service. Since everything is on the website, we can help customers out easily. On some systems if you want to make an adjustment, you have to pull down the code, adjust, and push it up. Pain in the butt! Kentico we can do pretty much everything right on the website, fast and easy. Plus it's never really a case of "We can't do that..." with customers and features they want, it's more a case of "there's 2-3 ways, here's the pros and cons of each, pick!"
Kentico is starting to price more towards the Medium to Large/Enterprise level customers, so for customers who either are a smaller operation or shop, it may take longer to see a return on investment.

Alternatives Considered

Ingeniux CMS, Drupal, Sitecore Web Content Management and WordPress

Kentico Xperience

What is Kentico Xperience?

Categories & Use Cases

Media

Key Features

Top Performing Features

Publishing workflow

Form generator

Bulk management

Areas for Improvement

Library of website themes

SEO support

Community / comment management

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Pros

Cons

Most Important Features

Return on Investment

Other Software Used

Pros

Cons

Return on Investment

Alternatives Considered

Pros

Cons

Return on Investment

Alternatives Considered

Pros

Cons

Return on Investment

Alternatives Considered

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