Reviews (1-25 of 45)
marketing and business. Kentico Xperience is a mind-blowing and helpful answer for
present-day websites. Interface and settings help the client learn the
product in a brief time frame. It needs some changes in the functionality and
improvements in addressing feedback and errors. Kentico Xperience is
best in providing big help in big organizations to have a good relationship
with their clients, increase customer engagement, and deliver personalized
customizable content to the right audience.
- It combines e-commerce, marketing, and digital automation together, which is the best feature for the websites.
- The stand-out feature is that Kentico Xperience makes users able to import the source code of multiple e-commerce projects.
- Its simulator allows users to test the final product on it and check for any bugs and errors.
- It helps in extracting variables in XLS format.
- The major drawback of enabling organization on Kentico Xperience is that when a user does not have access to the laptop or PC, the user has to check the admin panel on the smartphone.
- The smartphone admin panel is lacking major functions. It is hard to work on the admin panel on mobile devices.
- Admin area has to be more functional and needs an upgrade to add more features.
one of the best platforms available for digital marketing, management of
different content, and digital commerce. The dashboard is fully
intuitive, which allows users to pin the software and tools according to use.
Media libraries, codes, and automatic sequences can easily be stored, sorted, and made easily accessible. Integration with other software is amazing--it’s easy to set up a marketing application with Kentico Xperience, as it gives one marketing task and
- Ability to make changes to the program without having to hire a digital ad agency or digital contractor to do simple things for us.
- I like the widgets and module builder tools that lets me build robust pages within the Kentico confines.
- The upgrades are easier than I thought they would be when you upgrade to newer versions.
- It is very stable on Azure Cloud and we are not experiencing the server issues we had when we rented server space or hosted servers on our premises.
- I think Kentico could make it easier to set up the staging environments. It took our IT team longer than expected to build out DEV --> TESTING --> QA --> PRODUCTION environments in Azure. But, when they were done it works better than we had hoped.
- I'd suggest Kentico building in a block of consulting time into the purchase price to make implementation go faster.
- I think Kentico needs to update its list of "qualified" partners on their website. We selected one from the list and it turned out to be a total train wreck and our next agency had to basically start over as the first agency made so many major errors like an infinite loop in the SQL database.
The widget and module builder function could be clearer to novice users.
- User management - all user management is within one location and can be integrated with SSO.
- Reusable content - being able to link content allowed for users to not have to recreate the wheel everytime.
- Working with good partners. We worked with a partner to set up Kentico and they really brought good insight.
- Learning curve for content contributors. When a user is used to a home grown, Kentico can be a large change.
- Roles: Managing users by role can be challenging because you cannot export.
- Media libraries - Could use more metadata management at the media library level.
- We were able to implement tags and categories in a very modern and flexible way.
- Related content and aggregation is very easy and works well.
- Fantastic WYSIWYG that even less tech-savvy staff can function well in.
- Responsive image resizing is terrible. It crops funky and the images are all over the place.
- Moving/reusing content in the tree is poor--you can only drag and drop from folders. When you have a long tree, this becomes clunky for users.
- Staging environment can be confusing and often introduces errors to our prod.
Kentico has come a long way over the years. With it's Kentico 12 move to MVC, Kentico is now much more developer friendly, while also keeping very user friendly thanks to it's Page Builder. Making Sections, Widgets, Page Templates in MVC Is very easy, and as with other things in Kentico, is very uniform in how things operate, making development simple. Lastly Kentico 2020 is coming with .Net Core support, which is amazing.
----------- Older Review
Kentico started out as our CMS of choice for small to medium sized businesses, but it is now starting to replace even large projects that normally would warrant a 'heavy duty' CMS like SiteCore. Having worked in many different CMS systems, I find Kentico lightyears beyond SiteCore and other CMS systems because some systems will give you features, but it's a pain to build custom functionality. Others will make it easy to build custom functionality, but don't have the base items there (so you have to build everything from scratch). Kentico has both ease of use, ease of customization, and has been able to tackle every problem we've thrown at it. And since it's SQL based, all the information in the system is available so it's extremely flexible.
- Ease of use for Customers to manage. Kentico 12 Page Builder is very user friendly to add Sections and Widgets. Kentico's UI for managing page content also is very intuitive and overall has been easy for our customers to maintain.
- For Developer, the MVC Modeling for Kentico's Page Builder is very slick with allowing developers to define Sections, Widgets, and Page Templates as either a very simple View (Or Model + View), to allowing a more complex setup of Controller + View + Model, meaning we can create simple things fast but still have the capability to create more complex components.
- Kentico's Feature set is expansive, and really has become an enterprise solution with full wysiwyg workflow configuration, automation, and other tools that empower Editors to maintain and leverage their web sites.
- Open Documentation / Support. I've worked in some CMS systems where everything is hidden, you have limited API, and when you want to figure something out there's no documentation. Kentico has an extensive Developer Network, open to the public, with very in depth documentation, API examples, and even an entire "demo" site that anyone can set up that shows you how to use all the great functionality. Tech support is top notch as well, super friendly.
- Kentico 12 SP is missing a couple small features which they (and the community) are working on filling in, such as integrated dynamic routing.
- It has a very intuitive module-based way to create page layout.
- It is mobile friendly.
- It is customizable.
- You will build skills to use modules and build pages quickly.
- You can add Bootstrap an HTML to you existing widgets and achieve a wide variety.
- It uses a folder structure to organize content, so unless you watch out, your file tree can get hard to search.
- Form builder is good, but may be improved.
- More options for WYSIWIG editor would help non-technical people to style their content in rich text module more efficiently.
- Sometimes it gets hard to find a wanted item in a media library.
- The ability to create various user levels and access for large organizations is quite impressive.
- The user interface and WYSIWYG interface is very easy to learn and gain a comfort level for those not very computer savvy.
- The dynamic display of content is quite easy to achieve from a developers perspective.
- I may be wrong, but there are so many options that it can be overwhelming to the end user making updates. I may need to investigate user access better.
- Draft modes of pages or content is not as user friendly as I would like it to be.
- A review module of new content added would be wonderful.
- User friendly for tech and non-tech people.
- Good workflow for approvals to ensure accuracy.
- Easy calendar option allowing for managing events.
- Every aspect that I use to perform my job for Kentico is pretty user-friendly. I believe those that dive a little deeper may see some areas for improvement, but it is up to par for my needs.
- Ease of use. The out-of-the-box feature set of 450 web parts alone will help anyone create almost any type of website without writing code.
- Performance. Based on core Microsoft .NET technologies Kentico can handle any amount of traffic and users. If a single server is not enough the web farm support helps scaling of the required infrastructure.
- Extensibility. The Kentico API offers a wide range of programming interfaces for developers. If something is not there it can be easily developed using standard development tools such as Visual Studio.
- Because of it's vast feature set the documentation could be a bit more robust and thorough.
- The support for standard html5 elements would be a good point to add when developing.
The Kentico CMS has helped us transition away from a limited and clunky CMS to a robust, flexible, and configurable platform that lets us focus on and achieve our goals instead of fighting with the platform and only being able to do the most basic tasks.
- Extremely flexible content management system that makes content creation and management easy.
- Includes a 'staging' module that allows content managers to sync content across dev or test environments to a production environment in a very controlled way.
- Kentico provides an interface for creating page templates and 'transformations' which allow even non-technical users to get in there and make adjustments to these things without necessarily needing a developer or IT resource involved.
- Kentico makes it easy to sync content between environments, but it does have some room for improvement here. If you have many sites in the same instance of Kentico, there can be some messy synchronization tasks that show and it does make it a bit more confusing and hard to keep track of what's what.
- Kentico doesn't really provide much in the way of out-of-the-box page layouts or website themes. It would be an improvement if it had an easier to access a library of themes.
- Implementation would benefit from a team or agency that specializes in Kentico since it isn't the most widely known platform and having a team that really understands the platform would make the setup and transition much easier.
However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
- The primary selling point of Kentico is its tremendous value for the licensing dollar. When compared to high-dollar CMSs, Kentico provides a 95% of the functionality of a system like Sitecore or AEM at a fifth of the price.
- The development model for Kentico allows for quick entry for developers and a relatively low learning curve. Setup and install is also extremely easy.
- The CMS admin tool itself is quite intuitive and capable for easy ramp-up by non-technical staff members.
- Among top-tier CMS vendors, Kentico has far and away the best support and documentation available in the marketplace.
- Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
- The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
- Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
- Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
- Page Templates. I've never used any other CMS with the ease of use in creating and reusing the same template across multiple pages.
- User management and security. This is very straightforward and simple when all you want is basic security for your content managers, but it's also granular if you need it to be. Allowing access or denying access to virtually any control or object in the site, or on the administrator side without the need of custom code
- Keeping Custom code to a minimal level when using the portal engine. The Webparts that are built in cover 80% of all business needs, and customizing the rest is a breeze since it is built around .net.
- The learning curve is much faster than with other systems such as Ektron, or Sitecore.
- Custom modules are really cool if you want to package custom code to reuse on different sites and for the community
- Global event handlers to hook into any change that is made on any document or object in the system. You can literally add any code you want and attach it to any event you want.
- Automated Marketing in this system is rivaled by no other CMS
- A/B variant tests are excellent for determining traffic on the site.
- The Shopping Cart feature can use some work. There are excellent modules that make up for this, and I hear the next version has improved this, but nonetheless it is still lacking in the ways it can be customized
- Calendar controls have to be highly customized to make it work right and look good.
- The integration bus doesn't make sense for importing, and is lacking in documentation.
- Ease of use for the developer, content authors, and internet marketers that use it. The user interface in Kentico 8 truly is amazing and easy to pick up with no training.
- Strong customization and integration capabilities, including the built in REST service, Integration Bus, and elegant API. I love the fact that if there is anything not in the box we can use the system to extend it or connect it to any CRM, ERP, or other third party service very easily.
- Large out of the box functionality. There is an extremely high level of value that the platform provides. Instead of having to build extra modules for things like Event Booking, Forums, Polls, or E-commerce, they are already there for us to use.
- Ability to control the HTML output of the site at a very fine level. Creating HTML5 is very easy in Kentico and implementing any design, as responsive, is totally possible in the system.
- The ability to get a very high level of insight into the visitors journey through the website and market back to them with the Contact management, Lead Scoring, and Marketing Automation modules is very impressive.
- The scalablity of the system is impressive. Running a very highly trafficked web site is totally possible with Kentico and its strong caching and web farm capabilities.
- The support that Kentico provides is top notch, 24/7 global support is included with any purchase, 7 day bug fix policy, and excellent documentation
- The development community is engaged and ready to help if you are a developer learning Kentico, and the Kentico partner community is very strong as well.
- NET MVC has a way to go still in Kentico.
- Some of the older modules that have existed in previous versions of Kentico have some dated HTML markup that makes responsive a challenge.
- Some of the intranet modules are fairly week in terms of scalability. The document library, projects, and tasks functionality are not that great and ill suited for large uses.
Are you looking to move into the cloud, specifically the Azure cloud? If so Kentico 8 is set up extremely well to play nice with the cloud.
Do you need to have a digital marketing solution for your site? Kentico 8 provides an excellent all in one solution for this.
My overall opinion is very thankful that we implemented this system.
- Enabling content changes to be made quickly by stakeholders outside of IT.
- Adding seach engine optimization information
- Continue improving the Sharepoint connector adding more functionality
- Certified add-on modules, I think it would be helpful to have modules produced outside of Kentico that have been throughly tested and certified and supported by Kentico.
- Better migration wizard
- Master pages and templating.
- Page maintenance and updating.
- Web form creation, particularly flexibility in regards to display of forms.
- Not open source.
- Documentation can be a little clunky to read through and understand sometimes - especially for inexperienced users.
We set up a company newsletter that automatically gathers information from the current month's articles and formats it into an email template that we can send directly through Kentico.
Aside from our company's usage, we also develop Kentico websites for clients. We always propose Kentico if there is sufficient budget, because we prefer Kentico's flexibility and built-in features over any other CMS that we have tried.
- Full-feature CMS - Kentico is the whole shebang; it includes analytics, social media, email marketing, and doesn't require plugins.
- User Interface - Kentico's user interface was redesigned in version 8, and was a vast improvement over version 7. Things are easy to find, and you can customize your dashboard.
- Flexibility - my group feels that we can build anything a client would want or need within Kentico, if for some reason it wasn't there already.
- Their slogan - "Right First Time Technology" - I get what they mean, but some things may be lost in translation. This is a sentence fragment in English, and some clients may be turned off by it.
- Easier to understand documentation - their official documentation could use an overhaul. All of the information is there, but most of their code examples need to be fleshed out a bit. This aspect of their product can be very hard to navigate for first-time Kentico developers.
- Email Queue - this should be in the same section as Email Marketing; currently this is under Configuration
- User and Role Management/ACL: With Kentico 8's built in ACL features, we can get as granular or high level with access and permissions as we want. The ACL features allow tuning to the exact customer specific levels that are needed.
- It would be nice to have something built in that supports reusing widget content across multiple pages. For instance, if I have a widget with a link that sends someone to a page, I would like an easy, built-in way to say: "I want this widget on these pages and in this order and to hide it on this page, and change the order on this page"
- Kentico's page interface gives SMEs and content administrators a simple way to update content, review changes and create a streamlined content development workflow.
- Utilizing the Kentico widget framework, we are able to create components for content administrators to use yet force the adherence to style / functional guidelines established during the user experience / design phase of the project. This greatly increases the content owner's 'perceived' flexibility of the system, while still keeping the consistency of user experience in mind.
- From a programmer aspect, Kentico has one of the strongest, easiest-to-use, APIs in the business. This allows for developer-centric solutions to highly complex problems, but also allows for the maintainability of custom code through the software upgrade lifecycle. Not having to re-compile and test all the time on version to version has been a significant time saver.
- For those sites that are looking for a robust Web CMS solution and are in need of eCommerce, Kentico offers one of the stronger OOTB eCommerce platforms. We've gotten customers up and running in a short amount of time.
- The Kentico community continues to grow and a number of experts participate in the Kentico Question & Answer area of their support site, which is really helping build confidence in the brand and provides better assistance than just always relying on Kentico Support.
- As with most software companies, documentation can sometimes be a bit cryptic to read through. There is a certain level of knowledge that is expected when reading through it to understand how best to utilize it.
- Though Kentico has been working these out over the past few versions of the product, I would like to see more emphasis on OOTB webparts being rendered according to responsive design best practices. There are a few that require re-work to get them to work well in a responsive design.
- I would like to see more training offered targeted towards Kentico power users or administrators. Right now most training is geared towards the developer space (with some end user).
- The easy to use dashboard.
- The powerful automated marketing tools.
- The great integrated developer tools.
- SharePoint bi-directional synchronization.
- CRM and ERP integration improvements.
- Lack of asset management functionality throughout multi-site platform.
- Form builder tool can improve.
- I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
- For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
- The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
- The image library is easy to edit and manage
- Perhaps upgrade the dashboard's user interface to make it feel more like an app environment which is more modern and expected these days.
- The standard You-Tube widget doesn't always render correctly on mobile or desktop. not sure if this is the tool itself or the way the people who built out my site for me configured it
- Make it easier to add anchors to a page (i.e. when clicking a certain link it "jumps" to a specific part of a page) for a user that is not a programmer.
- Easy to work with and customize from a developer standpoint. This makes it possible to deliver exactly what the client wants.
- Built in asp.net and fully integrates with Visual Studio. Any asp.net developer should have no problems with Kentico
- Tons of built-in modules and it's very easy to add custom modules and functionality
- Great support and helpful community of developers
- Enterprise level product at a reasonable price
- It seems that pure aspx templates sometimes take a backseat to portal functionality but this is understandable from a big picture perspective.
- The number of files in the solution is still an issue but this is improving with each version.
- As Kentico matures it seems there might be a trend to make customization harder for developers. Hopefully is stays developer friendly.
- Content Publishing is one of the most important features when looking at a CMS and Kentico supplies this with ease. One of our major pain points and reasons to drive looking for a CMS, is that our process prior to Kentico was very developer heavy: needed someone to make the changes in HTML/ASP or write a SQL script to plug them into our database and management of this was in several different spots to correspond with our chaotic Workflow. Kentico's document types make everything very easy as you really only have to set them up then non-technical people can come in and input the content, save and let it follow the workflow steps then finally publish in your page template.
- Workflow and Versioning has been another area where Kentico just "clicked" with us. With a website that is constantly being updated like ours, it has been very nice to have a process that not only guides itself (based on rules we set up) but also provides versioning. This comes in handy on a daily basis.
- Of course being a developer, the API. I have enjoyed my time working with the Kentico API. Unlike many other APIs, Kentico has done a great job setting it up plus providing documentation of a lot of the main focus that you can stem almost anything you want to do off of. Plus their technical support is phenomenal.
- There are some confusing pieces and naming conventions to first time users in the admin/management desk but as you get used to it and know where things are (like any software), you are more than comfortable.
- There are some aspects and features within the workflow that we would like to add to make it a little more automatic and enable publishing between staged severs but in its current state is more than applicable to our workflow.
Kentico Xperience Scorecard Summary
What is Kentico Xperience?
Kentico Xperience is a digital experience platform that combines content management, digital marketing, and commerce.
Available on-premises or in the cloud, Kentico Xperience is presented by the vendor as an easy-to-use solution for modern websites. It provides personalized experiences and integrates seamlessly into any technology stack.
Kentico Xperience is built to empower companies and brands to increase customer engagement, deliver personalized content to the right audience, and optimize performance to win more clients. Its capabilities, time to value, and ease of use are backed by Kentico support and a global network of implementation partners.
Kentico Xperience Screenshots
Kentico Xperience Videos (5)
Kentico Xperience Downloadables
Kentico Xperience Integrations
Kentico Xperience Competitors
Kentico Xperience Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
|Kentico Xperience Business||$14,999||Perpetual license|
|Kentico Xperience Enterprise||$29,999||Perpetual license|
|Kentico Xperience Corporate||Upon request|
|Kentico Xperience Business||$9,999 / year||Subscription license|
|Kentico Xperience Enterprise||$17,999 / year||Subscription license|
Kentico Xperience Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Kentico Xperience Technical Details
|Deployment Types:||On-premise, SaaS|