Good, but worth vetting other options based on needs
June 29, 2021

Good, but worth vetting other options based on needs

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bambu

Our sales team and partners use it as a form of social advocacy. Bambu supports our desire to bring brand awareness into the hands of our team and to bring confidence to those who are not adept at using social channels.
  • Ease of use for user
  • Ease of use for managers and content contributors
  • Sprout to Bambu integration is not what was depicted in trial and is not used because of this
  • Missing functionality: LinkedIn tagging
  • Missing functionality: posting videos
  • Missing functionality: posting something without a link. Example: picture from an event or community outreach
  • Ease of sharing post from the platform to user's profile
  • Ease of uploading content
  • Social presence for those who did not have one before.
  • Additional brand awareness via our sales and partners who use the platform.

Do you think Bambu delivers good value for the price?

Yes

Are you happy with Bambu's feature set?

Yes

Did Bambu live up to sales and marketing promises?

Yes

Did implementation of Bambu go as expected?

No

Would you buy Bambu again?

Yes

I chose Bambu because we already use Sprout and was excited for the integration, especially when considering I would not have to double my efforts. As a B2B company the primary channel we use in LinkedIn and the push to Bambu from Sprout does not work well for LinkedIn. Knowing we are a B2B customer, I wish this was made more clear in demo. The tool is still functional and serves a purpose, but I might have considered other tools more knowing this capability is lacking.