Item: Barracuda Backup
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Barracuda Backup to back up our entire server infrastructure bot physical (where remaining) and also our whole virtual environment. This backup is pushed to the cloud after the backup window and after being deduplicated and compressed then deduplicated against the cloud and then compressed and encrypted and securely transmitted via VPN to Barracuda Backup controlled and owned data centers where it is encrypted at rest. It fulfills all my needs, where I wanted one vendor to call through the whole backup infrastructure.

Pros and Cons

Virtual and physical backup from day one.
No cost per agent or VM.
Cloud backup is secure and owned by Barracuda Backup.
Local device to crunch the compression, and deduplication and handles all tasks. Also managed by Barracuda Backup and replaceable with an instant replacement subscription.
The local device has a secure OS and is patched regularly.
Barracuda Backup support is fantastic and can handle just about anything, and their remote access capabilities are amazing.

The cloud restore can be slow, sometimes unusable.
Searching for specific files in an extended retention policy is slow as well in the cloud.
Local device is expensive and outgrowing it is a Capital expense to replace even with trade-in credits.

Return on Investment

We have recovered from ransomware in less than 1 hour in the past with the backups we take and only lost about 10 minutes of work.
Saved time and money transporting old disk-based backups offsite and have more warnings and alerts on failed backups.
Replaced outdated disk-based backup and saved downtime.

Alternatives Considered

Veritas Backup Exec, Zerto, Commvault and Veeam Backup & Replication

All mentioned venders above did not give me the one-stop-shop approach to backup that I was looking for. Also, global deduplication and compression was a huge saving on local space. Most venders also charge per VM or per application being backed up, and this is cost-prohibitive in most cases.

Support Rating

I have had multiple calls for various reasons with Barracuda Backup's support on various issues that have crept up in my backup. They are quick to jump into the system and help when needed and have access to the backend system to check the integrity of the system and run various fixes for issues that are not readily visible through the user-accessible UI.

Key Insights

Do you think Barracuda Backup delivers good value for the price?

Yes

Are you happy with Barracuda Backup's feature set?

Yes

Did Barracuda Backup live up to sales and marketing promises?

Yes

Did implementation of Barracuda Backup go as expected?

Yes

Would you buy Barracuda Backup again?

Yes

Likelihood to Recommend

A small business where simplicity is needed and simple configurations are required for smaller staffed IT departments. Also, when you do not want a major expense in agents for all your servers. When you want to have one phone number to call when you need support and not having multiple people pointing fingers at what is causing the issues you may be having, with everything all in one place, it makes it easy to follow through with issues that may arise.

Barracuda Backup is the small business backup hero

Overall Satisfaction with Barracuda Backup