LOVE Basecamp!
December 14, 2018

LOVE Basecamp!

Laure Helemski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We are using Basecamp across the whole organization to facilitate communication internally and within clients while keeping track of everything in one place. This includes conversations, files, to-do lists and more. Overall, it helps us be more organized and efficient. It always us to stay on top of our to do list, reminds us when something is due and makes it easy for everyone to stay on top of client initiatives.
  • Easy to use
  • Lots of great tools within one platform
  • Increases accountability
  • Efficient communication
  • Keeps everyone in the loop internally and externally (employees/clients)
  • Basecamp improves its platform often but there isn't always an easy way to upgrade from a version to another. For example: upgrading from Basecamp 1 to Basecamp 2 to Basecamp 3.
  • In Basecamp 3, the thread with the latest update does not go to the top. The order stays depending on when the first message was sent so for big projects that last a long time, it is not easy to find the thread unless you have the latest response in your inbox.
  • I miss the functionality in Basecamp 2 where you could see all of the to-do (assignments or not assigned) by clients. I wish we could use this for Basecamp 3. Instead when we go through weekly initiatives as a team, we need to make sure that to-dos are assigned and review it by employee rather than overall company.
  • We are more efficient and organized so overall Basecamp has a positive impact on our return on investment
  • It allows for easy transition between account managers
  • Makes it easy to stay on top of our to-do list
  • Everyone is in the know of what is going on and everything is recorded
I think that if you are working with teams and clients, Basecamp is ideal to remain effective and organized. It really helps with clear communication, making sure that work gets done and that everything gets recorded so that everyone is aware of what is going on.

Basecamp Feature Ratings

Task Management
Resource Management
Gantt Charts
Not Rated
Workflow Automation
Not Rated
Team Collaboration
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Email integration
Mobile Access
Not Rated
Change request and Case Management