Basecamp

Basecamp

About TrustRadius Scoring
Score 8.4 out of 100
Basecamp

Overview

Recent Reviews

Reviewer Sentiment

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Positive ()
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Negative ()
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Awards

TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 18 features

Team Collaboration (114)

8.6
86%

Task Management (114)

8.4
84%

Resource Management (95)

7.8
78%

Document Management (107)

7.8
78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month

Features Scorecard

Project Management

7.8
78%

Professional Services Automation

7.6
76%

Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

How much does Basecamp cost?

Basecamp starts at $99.

What is Basecamp's best feature?

Reviewers rate Team Collaboration and Mobile Access highest, with a score of 8.6.

Who uses Basecamp?

The most common users of Basecamp are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews

(1-25 of 141)
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January 13, 2022

Basecamp Fan for Life

Andrea Hester | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Communication and collaboration between small teams of up to 20-25 people is where Basecamp works best. In terms of reports on the schedule and availability of team members, Basecamp needs improvement.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Basecamp works really well for us and our QA process at this point - granted we are not using Basecamp to the extent of its abilities. It doesn't work as well when it comes to logging all client communications and back and forths with clients, things tend to get lost, at least that was our experience.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Basecamp is perfectly suited for project teams in a flat organization. Customizing ad hoc teams and leveraging resources and providing a common workspace with all the tools you need in one central location. You can store documents, chat with teammates, develop a project schedule, and track tasks assigned across team members.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Basecamp works great as a project management tool to coordinate within a group of people. It works great especially between multiple companies or companies where the workers are not in close proximity. As remote workers, it has really helped keep our conversations and messages focused and centralized for easy access and review.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Basecamp is great for remote teams with a lot of projects. It is not well suited for teams who want to see a birds eye view of all projects and timelines, but there are some plugins that help with that.
Tapesh bhargava | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
They are too good in terms of other competitors in the market. There are lots of tools that we can implement and assign with other software. Previously, we were using Hubstaff to track our employees somehow it is not continue with basecamp as right now Hubstaff is having own task manager tool , but basecamp is best in industry
Score 5 out of 10
Vetted Review
Verified User
Review Source
It's a great project management tool if you want to keep things simple. Communication features and ability to keep track of who is working on what and when is great. Although it has its limitations, it’s a decent tool for the price. If you're looking for an all-in-one tool with time tracking and extended features, you might opt for a different tool.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Basecamp is best if every project you have is unique. The more "repeatable" your projects are, the more time you'll spend recreating nearly the same things over and over for each project, and that's a major consumer of time that could be spent executing the project or doing the actual work.
Robert Ross | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]
Score 8 out of 10
Vetted Review
Verified User
Review Source
Basecamp is extremely easy to use. We use it to manage communication and tasks with our clients and the training need for new clients is very minimal. It is also very flexible in terms of workflows, so no matter what your team's workflow is, you could configure the tool in a way to accommodate your processes. I think Basecamp is slightly less appropriate for teams who like to add an extreme level of detail through subtasks.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I recommend Basecamp because it has become a mainstay in task management through collaboration and communication. It has helped us have very high control of the tools; we evaluate and execute tasks in multiple areas.
Blake Baron | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
It depends how quickly you need to set up a solution. We needed to set up a solution suitable for reporting ASAP if not sooner. We're small to mid-size team within a large corporation, so it works well for our purposes. However, if you needed it to support a larger enterprise effort, I wouldn't recommend it.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Basecamp is well suited for teams where projects are not very complicated - single-level, minimal to no dependencies. If your team’s projects can be managed with just a checklist, it can work. For more complicated multi phase, multi dependency projects, the limitations of Basecamp show. I would also not recommend it for chat as it is clunky and slow. Basically, Basecamp is a good virtual office, but not a project management software nor chat.
Vicki Floyd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's very appropriate when projects are very similar and a template can be created that saves time. It's especially useful when a project has many different tasks that must be kept track of and these tasks are assigned to different members on the team. It would not necessarily be useful for projects that have only one or two tasks to complete.
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We tried a lot of project management tools over the years. Basecamp was the perfect balance for us as a system that was ready to use, not too complicated to set up and just did what we needed it to do. It was easy to onboard staff and give clients access to projects.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Are you an event planning service? This app will help you keep all your plans in one place and see the big picture as well as drill down. Do you run restaurants and need to communicate with all managers but also just top tier managers too. You can add levels of group communication based on who you need and where. Need it set up by state? IT can do that too. Basecamp can be set up however you want, I can't stress this enough. I have yet to run into anything it can't do.
Hope Cutchins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Basecamp is a really great tool for online collaboration. It was a real lifesaver for planning and executing projects during the pandemic since our staff and volunteer teams could not gather in person very much. The multiple levels of communication and organization help to keep things organized, and if well-used, can help simplify and streamline work so that you're not spending so much time tracking down emails or documents. It can be really helpful for keeping track of everything that's going on in your organization. It does require some setup and management to keep it from getting overwhelming [...] and may require some orientation for new users.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Great for remote work. If you don't take care to clean up your folders [they] can quickly become cluttered. It would be nice if there was some sort of timer integrated to track how long things take to do. I know Basecamp is compatible with Toggl but to have an option already available would be a nice bonus for teams who have to maintain a certain time for certain accounts.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Basecamp is great for having in-depth discussions about product feature development with virtual & global teams. It is not a one-stop-shop for development tasks, though. You still need a separate system (like YouTrack, which is what we use) for writing, prioritizing, and scheduling user stories into sprints, and tracking their QA progress through the various development environments. It is more of a supplemental product development tool than a main development tool.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I would highly recommend Basecamp for most colleagues, and I would say that it's a great project management and collaboration tool that will keep everyone internal and external of an organization on task. Basecamp, however, is not great for a back-and-forth discussion because that would create too many emails and details will get lost in the process. A conference call or instant messages might be better suited for that, but in terms of bigger-picture project discussion, progress, and updates, Basecamp is fantastic.