Basecamp Reviews

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Score 8.2 out of 100

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Reviews (1-25 of 136)

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May 19, 2021
Robert Ross | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]
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May 17, 2021
Blake Baron | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

It depends how quickly you need to set up a solution. We needed to set up a solution suitable for reporting ASAP if not sooner. We're small to mid-size team within a large corporation, so it works well for our purposes. However, if you needed it to support a larger enterprise effort, I wouldn't recommend it.
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May 12, 2021
Elizabeth Hyman | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Are you an event planning service? This app will help you keep all your plans in one place and see the big picture as well as drill down. Do you run restaurants and need to communicate with all managers but also just top tier managers too. You can add levels of group communication based on who you need and where. Need it set up by state? IT can do that too. Basecamp can be set up however you want, I can't stress this enough. I have yet to run into anything it can't do.
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May 01, 2021
Hope Cutchins | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Basecamp is a really great tool for online collaboration. It was a real lifesaver for planning and executing projects during the pandemic since our staff and volunteer teams could not gather in person very much. The multiple levels of communication and organization help to keep things organized, and if well-used, can help simplify and streamline work so that you're not spending so much time tracking down emails or documents. It can be really helpful for keeping track of everything that's going on in your organization. It does require some setup and management to keep it from getting overwhelming [...] and may require some orientation for new users.
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April 14, 2021
Heather Miller | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Basecamp is great for the organization of design or copy comps and sharing progression of the project. It is not meant to be only a file share site, but integrates well with box, dropbox, and Google Drive for larger files. It allows for client sharing, so that only certain messages and files are seen by your clients, but requires a bit of training within your team to function properly.
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April 08, 2021
Nicholas Kouvatsos | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Basecamp is a basic task list tool with a few cool features, and is well suited for most companies to track their projects. It's not comprehensive enough that I would log into it every day to review what's coming up that day, so I delegate that out to a project manager. But I would certainly recommend it to anyone to use as long as they are willing to log in daily or they have someone to log in daily and monitor.
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June 11, 2021
Tapesh bhargava | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

They are too good in terms of other competitors in the market. There are lots of tools that we can implement and assign with other software. Previously, we were using Hubstaff to track our employees somehow it is not continue with basecamp as right now Hubstaff is having own task manager tool , but basecamp is best in industry
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May 18, 2021
Tsvetan Iliev | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I recommend Basecamp because it has become a mainstay in task management through collaboration and communication. It has helped us have very high control of the tools; we evaluate and execute tasks in multiple areas.
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May 14, 2021
Toby Bottin | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Basecamp performs well in organizing people, delegating tasks, and monitoring the progress of projects even when the teams are time zones apart. The system can be tailored to work for your needs by organizing tasks into to-do lists and assign them to employees with due dates. At the end of every project, Basecamp will help you generate automated reports and summarize accomplishments.
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May 13, 2021
Vicki Floyd | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

It's very appropriate when projects are very similar and a template can be created that saves time. It's especially useful when a project has many different tasks that must be kept track of and these tasks are assigned to different members on the team. It would not necessarily be useful for projects that have only one or two tasks to complete.
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May 13, 2021
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

We tried a lot of project management tools over the years. Basecamp was the perfect balance for us as a system that was ready to use, not too complicated to set up and just did what we needed it to do. It was easy to onboard staff and give clients access to projects.
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May 01, 2021
Amy Mauro | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Great for remote work. If you don't take care to clean up your folders [they] can quickly become cluttered. It would be nice if there was some sort of timer integrated to track how long things take to do. I know Basecamp is compatible with Toggl but to have an option already available would be a nice bonus for teams who have to maintain a certain time for certain accounts.
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April 13, 2021
Tanya Sloan | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Like any project management software, it is only useful if it is used. Teams that struggle with organization and accountability will benefit from having one place to store everybody's to-do lists, organized either by person, by area of responsibility, or by workflow channel, as well as links to critical documents. The ability to participate in-app but also manage replies and communication via email is very useful to folks who struggle with adopting new technology. Projects that have a lot of relational decisions/deadlines (once this is completed, do this) might struggle.
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April 07, 2021
Lee L Kennedy | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Basecamp is a great project management system overall, and it is reasonably priced. If you work on multiple projects and want to have to-dos for yourself, tasks you work on with other coworkers, and want a dashboard that you'll come back to every day/week to check on the status of everything, it will get the job done.
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March 04, 2021
Michelle Hidalgo | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

It's great for basic communication and data sharing needs with a group for meetings and events. On your home screen you are easily able to view your projects and teams you are a part of. It isn't great for more advanced needs such as a calendar, customization and other advanced features.
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May 19, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Basecamp is extremely easy to use. We use it to manage communication and tasks with our clients and the training need for new clients is very minimal. It is also very flexible in terms of workflows, so no matter what your team's workflow is, you could configure the tool in a way to accommodate your processes. I think Basecamp is slightly less appropriate for teams who like to add an extreme level of detail through subtasks.
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April 30, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Basecamp is great for having in-depth discussions about product feature development with virtual & global teams. It is not a one-stop-shop for development tasks, though. You still need a separate system (like YouTrack, which is what we use) for writing, prioritizing, and scheduling user stories into sprints, and tracking their QA progress through the various development environments. It is more of a supplemental product development tool than a main development tool.
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April 08, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Basecamp is very well-suited for organisations that need an end-to-end solution to manage simpler projects that do not comprise complex work breakdown structures. If you need a platform to help manage such engagements then Basecamp is ideal for you.

If you're looking for a solution for very complex practice management then you may find challenges with Basecamp (it doesn't support a full agile/scrum model, for example). However if you want a platform that can be provisioned within minutes and can be deployed across an organisation at speed then Basecamp is definitely the answer!
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June 17, 2021
Anonymous | TrustRadius Reviewer
Score 5 out of 10
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Likelihood to Recommend

It may be fit for light usage in a team environment but we had a horrible time trying to make sense of the app with 15-20 people attempting to collaborate in different countries and time zones.
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June 07, 2021
Anonymous | TrustRadius Reviewer
Score 5 out of 10
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Likelihood to Recommend

It's a great project management tool if you want to keep things simple. Communication features and ability to keep track of who is working on what and when is great. Although it has its limitations, it’s a decent tool for the price. If you're looking for an all-in-one tool with time tracking and extended features, you might opt for a different tool.
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May 25, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Basecamp is great for remote teams with a lot of projects. It is not well suited for teams who want to see a birds eye view of all projects and timelines, but there are some plugins that help with that.
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May 22, 2021
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

Basecamp is best if every project you have is unique. The more "repeatable" your projects are, the more time you'll spend recreating nearly the same things over and over for each project, and that's a major consumer of time that could be spent executing the project or doing the actual work.
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May 20, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Basecamp's strengths are in the ability to easily and intuitively organise, share and manage project tasks in a group setting. It shines in the group communications options, including comments, group chat, message boards, and pings. Really helpful to have that. The client access feature is also very helpful in streamlining the interface with the client. It also has some cool, time-saving features, such as automatic check-ins. I.t is not best suited for advanced, sophisticated project management and tracking, as it has limited views (e.g. only Calendar view – no Kanban or Gantt views).
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May 17, 2021
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

Basecamp is well suited for teams where projects are not very complicated - single-level, minimal to no dependencies. If your team’s projects can be managed with just a checklist, it can work. For more complicated multi phase, multi dependency projects, the limitations of Basecamp show. I would also not recommend it for chat as it is clunky and slow. Basically, Basecamp is a good virtual office, but not a project management software nor chat.
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April 28, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

I would highly recommend Basecamp for most colleagues, and I would say that it's a great project management and collaboration tool that will keep everyone internal and external of an organization on task. Basecamp, however, is not great for a back-and-forth discussion because that would create too many emails and details will get lost in the process. A conference call or instant messages might be better suited for that, but in terms of bigger-picture project discussion, progress, and updates, Basecamp is fantastic.
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Feature Scorecard Summary

Task Management (109)
8.0
Resource Management (91)
7.6
Gantt Charts (37)
7.2
Scheduling (87)
7.8
Workflow Automation (64)
7.0
Team Collaboration (109)
8.5
Support for Agile Methodology (42)
7.4
Support for Waterfall Methodology (40)
7.7
Document Management (103)
7.7
Email integration (90)
7.8
Mobile Access (89)
8.3
Timesheet Tracking (42)
7.1
Change request and Case Management (50)
7.5
Budget and Expense Management (37)
7.9
Quotes/estimates (28)
7.7
Invoicing (24)
6.9
Project & financial reporting (32)
7.6
Integration with accounting software (25)
7.5

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Pricing

Starting Price: $99

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Basecamp PersonalFreeLimited Capabilities
Basecamp Business$99Per Month [Unlimited Users]

Basecamp Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

How much does Basecamp cost?

Basecamp starts at $99.

What is Basecamp's best feature?

Reviewers rate Team Collaboration highest, with a score of 8.5.

Who uses Basecamp?

The most common users of Basecamp are from Small Businesses and the Marketing & Advertising industry.