Basecamp

Basecamp

About TrustRadius Scoring
Score 8.3 out of 100
Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Team Collaboration (115)
    8.7
    87%
  • Task Management (115)
    8.5
    85%
  • Resource Management (96)
    7.9
    79%
  • Document Management (108)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Features Scorecard

Project Management

7.8
78%

Professional Services Automation

7.7
77%
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Integrations

Basecamp Competitors

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $99.

Asana, Brightpod, and Easy Projects are common alternatives for Basecamp.

Reviewers rate Team Collaboration highest, with a score of 8.7.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 141)
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Score 7 out of 10
Vetted Review
Verified User
  • Organization
  • Alerts
  • Collaboration
  • Project visibility
  • Showing timelines visually which would allow you to see if a project is on track
  • I would love to be able to have projects under teams
  • It would be great to be able to have a card from an external team in the deck from an internal team instead of having to log into both separately
January 13, 2022

Basecamp Fan for Life

Andrea Hester | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Ease of use - friendly enough for less tech-savvy clients
  • Control of user permissions - we can manage which data the client has access to and which is internal facing, as well as assign different team members access to different projects
  • Auto updates and notifications - each user controls how and when they receive various types of updates, and auto-checkins keep everyone up to date
  • Simplified task management ensures that the process stays streamlined
  • While creating sub-groups within lists is helpful, it would be nice to have a better way to tag tasks with attributes, like priority level
  • Rigid structure is nice for simplification, but for some projects more flexibility is needed
  • No Gantt-type view or way to create dependencies or relationships between tasks and deadlines
Score 10 out of 10
Vetted Review
Verified User
  • Project Management.
  • Internal communication between team members.
  • Internal collaboration between team members on product features.
  • Managing timelines so that work can be delivered in time.
  • Keeping evidence of all requirements and delivery of these requirements through Basecamp for clients.
  • Adding team members in between pings so that they can join the same conversation.
  • Reports for tracking team member's schedule and availability.
  • Only selected people in the project should be allowed to communicate with clients added on Basecamp for clients.
Score 10 out of 10
Vetted Review
Verified User
  • Project Cards allow for nice organization
  • Team Collaboration/Views
  • Good way to organize docs/files
  • Doesn't offer high level views of all projects
  • Would love it it was able to show entire company/team workflow
  • You have to make all changes by project cards, which adds extra work rather than global changes
Score 5 out of 10
Vetted Review
Verified User
  • Create specific projects with customizable access to each.
  • Discussion/message board keeps all content for one topic together.
  • Lots of add-ons to expand its capabilities.
  • Easy to use.
  • No tags/labels to categorize work.
  • No time tracking.
  • Tons of notifications! Wish it were easier to opt out/customize.
Score 7 out of 10
Vetted Review
Verified User
  • Basecamp is easy to get started using.
  • Basecamp has a friendly interface.
  • Basecamp allows for community and communication.
  • Basecamp lacks a powerful templating system.
  • Basecamp silos each project.
  • Basecamp lacks a detailed single pane of glass/dashboard to oversee multiple projects.
Score 8 out of 10
Vetted Review
Verified User
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
  • I wish Basecamp had more view options. For example, it'd be nice to have a built in gantt option like other task management tools have.
  • Basecamp does not have the ability to add subtasks to tasks.
  • Time tracking is not built into Basecamp. You have to use third-party integrations if you want to add a time tracking feature.
Score 10 out of 10
Vetted Review
Verified User
  • It is excellent to keep track of projects and to be always in internal contact with your colleagues.
  • It has unique tools to strengthen leadership, collaborate as a team and manage any eventuality.
  • The support is extraordinary; it helps me encourage my employees to use it in case of doubts.
  • This program is not good in terms of deployment, it is straightforward and effortless to use, but it has bugs during its general operation.
Blake Baron | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Recognizable brand allows for immediate software acceptance
  • Pretty solid APIs to pull in data from other platforms
  • Lightweight software that can be accessed from anywhere
  • Honestly, I struggle with the User Interface -- it's not intuitive
  • I wish there was more extensive drag-and-drop functionality
  • I struggle to figure out the stage of a project at certain points
Vicki Floyd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Very intuitive.
  • Changes and updates by team members are real time.
  • The ability to create templates saves an incredible amount of time.
  • Updates should be included in the purchase price.
  • Projects should be able to be copied - later versions of the product may include this ability; ours does not.
  • Assigning a team member and a date to a task should be able to be completed all in one click. Right now we have to assign the task then go back in and assign a date. This is more time consuming but it's still a quick process.
Jason Vance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • It does simple project management and organization really well.
  • The daily questions and reminders kept our team engaged and updated.
  • It saved us money each month with their single tiered price.
  • I wish it had nested tasks lists.
  • We had a lot of small projects and the list got really long. There wasn't a great way to sort or organized them.
  • There were times when we found that we had too much going on in a single project and wished there was more organizational options to sort better. We had to change a little how we thought about larger projects and break them down into smaller ones.
Hope Cutchins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Easy to organize teams and projects
  • The project templates are helpful if you have yearly events, etc
  • Customizable notifications settings are great
  • It would be great to be able to integrate the to-dos into the calendar
Score 8 out of 10
Vetted Review
Verified User
  • Creating and assigning work tasks
  • Tracking progress
  • Keeping in touch with the team on tasks
  • I wish there was a timeline view for seeing how far tasks are moving toward [an] end goal
  • A more front and center chat area for the team
Score 9 out of 10
Vetted Review
Verified User
  • Provides a consolidated feed of recent activity (messages posted, discussion threads, sprint planning and recap posts, etc.).
  • Provides email updates on what has been happening on the board, with the option to not email you during non-work hours.
  • Allows for both synchronous and asynchronous discussions, which is great for working with offshore teams.
  • Does not allow for information to be automatically ported over (via API or similar) to our user story tracking platform.
  • Doesn't provide an easy way to search for file or image attachments that were added in various discussion threads.
  • Unclear how or why some files are accessible via the Docs & Files tab, and some aren't.
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