BigCommerce Exceptional Option for Medium to Large Businesses
January 23, 2019

BigCommerce Exceptional Option for Medium to Large Businesses

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

Our digital marketing department uses BigCommerce to support our brands' web pages. It makes it easy to edit, preview, and publish web pages. The digital team can mock up web edits and share sandbox previews for the cross-functional review and editing of content. BigCommerce allows us to work efficiently and support multiple users to ensure accuracy before publishing content.

Pros

  • Usability -- The interface is easy to use, so if you've never used a web management tool before BigCommerce isn't overwhelming to learn
  • Editing -- Using BigCommerce is essentially a CMS tool, so little web development experience is needed
  • Multi-Site Management -- It is easy to set up multiple web pages and manage all from a single sign-on

Cons

  • Not a mobile option -- so cannot manage pages except from a desktop
  • Spend a lot of time looking up some of the terms used within the program to understand what you're doing
  • Online Store
  • Brick & Mortar Store
We do not use BigCommerce to integrate with social media or marketing automation. We do utilize BigCommerce to solicit reviews and to support our "Find a Dealer" functionality so users can search for our nearest dealer to their area.
  • Big Commerce has helped to increase our web store traffic. We pair with Google Analytics to analyze data even further about consumer behavior, and it's a winning combination.
If you're looking to set up web pages with e-commerce functionality for a larger business, BigCommerce is for you. Not recommended for small business, as prices are steep and you may not get the anticipated ROI. Easy to use and many templates to choose from if you're starting from scratch.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
9
Branding
9
Mobile storefront
10
Product variations
9
Website integration
10
Visual customization
9
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
9
Personalized recommendations
9
SEO
10
Multi-site management
10
Order processing
10
Inventory management
8
Shipping
9
Custom functionality
8

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