BigCommerce - A Wondrous Online presence for Wondrous Roots!

I am a practitioner and a producer of goods. As a practitioner, I am one unique individual and cannot scale (clone) myself. My products are scalable, but that's on our end; things we need to do to fit a larger market in the future.

I have no idea which scenarios are less appropriate. My business requires hands-on ability to change features on my store at a moment's notice; it might be a change in one of our formulas, or a change in featured products, or additions to the product line, categories, etc. The BigCommerce platform is easy to work with for all of these and more. When I have a question I want to talk with someone about directly, I simply go for the online chat. Once in a while I might make a call, which is always answered promptly, but that is unusual.