Best Time Tracking software out there!
August 19, 2021

Best Time Tracking software out there!

Pamela LaPlaca | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BigTime Software

The Asset Mgmt division of Canadian Solar relies on BigTime to track all employees time by client and by task. We track our time internally to measure productivity, bottlenecks in work flows, and for visibility into how much time we actually spend across clients. This data has been extremely insightful! BigTime also helped me build in each employees fully burdened labor cost per hour and a custom report that gives me a detailed view of labor costs per client project. Now we truly know our Gross Margins by Client/ Project!
  • Fantastic customer support
  • Custom reports
  • Flexible configuration
  • No room for improvement
  • Custom reports
  • Ability to quantify labor costs
  • We now have detailed data showing exactly which clients and tasks are slowing down or productivity
  • We can now benchmark how long tasks should take
  • We now have detailed Gross Margin data that helps us refine our sales proposals
I have used several custom products at various consulting forms that were clunky and difficult to work with.

Do you think BigTime Software delivers good value for the price?

Yes

Are you happy with BigTime Software's feature set?

Yes

Did BigTime Software live up to sales and marketing promises?

Yes

Did implementation of BigTime Software go as expected?

Yes

Would you buy BigTime Software again?

Yes

We are a project based firm and BigTime is able to meet all of our time tracking needs with flexible task codes and a large array of reports along with the ability to build custom reports.