Look no further!
March 09, 2022

Look no further!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

Birdeye has been great for getting patient reviews from our patients after their visit. Birdeye has great customer service and has been smooth working with them.
  • customer service
  • communication
  • response time
  • Being able to have reviews left on Yelp.
  • reliability
  • customer support
  • timeliness
Birdeye is competitive however there are other resources out there that bundle more than Birdeye does.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Birdeye go as expected?

I wasn't involved with the implementation phase

Would you buy Birdeye again?

Yes

Very well suited for anyone in the service industry.