Overall Satisfaction with Birdeye
We have three dental offices that rely on Birdeye's technology to help us capture the patient experience through Google reviews. The Birdeye dashboard is easy to use. I can see the patient reviews in real time. I get notifications via text and email as well. I can run a number of different reports from the dashboard. I have integrated my social media platforms so that the patient reviews appear on my social media pages as well. I have insight into how my competitors are doing as compared to my companies. It even captures all of your leads for you and you can send email or text campaigns to your contacts at any time. It's an incredible tool. There is no way that I'd have the bandwidth to do these marketing tactics on my own without the Birdeye technology. And we are about to add a new product - the Webchat feature. I can't wait.
- Reputation management
- Lead generation
- Business listings
- Webchat
- Referrals
- List more competitors in competitor analysis
- Reviews
- Listings
- Contacts
- We receive thousands of reviews each year
- We're able to respond to the reviews in the platform
- We have appeared in over 312K Google searches
- User actions, such as visits to our website, also increased exponentially - 10.5K in a year
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes