Overall Satisfaction with Birdeye
A3 Smart Home LP uses Birdeye to help manage our online reputation across multiple reviews sites. It is a great way to track your overall star rating across multiple sites over time. It is also a powerful tool to help request reviews from happy customers.
- Aggregates reviews from across the web
- Campaigns to increase customer reviews
- Customer support
- Nothing!
- We increased from a less than 3 star average rating to 4.8 star average!
- Great way to funnel negative feedback to our customer service team to remedy and fix customer issues.
I have not used any other software prior to Birdeye. I was always managing manually in google sheets.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes