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ON at The Lexington School
August 16, 2017

ON at The Lexington School

Jaime Lassman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud K-12 “ON” Solutions

Online support and one-on-one phone calls are terrific in helping us solve the issues that come up. Most of the time, we just need someone to help us understand why a feature is not working, and the support analysts are able to troubleshoot and help us fix our settings to allow everything to work as designed.
The suite of ON products allows The Lexington School to provide a consistent parent and student experience for prospective families, through the admission process, into their first year at TLS, and as they move to higher grade levels. It is our front-end website for prospective families, the online portal for admission, and the integrated and seamless parent portal for all of the years families are part of our community.
  • Is our channel for communication of news, events, resources, forms, community and classroom updates, athletics, and more that parents and students need
  • Makes front-end website responsive, simple to manage, SEO friendly, and integrated with constituent data
  • Complete Learning Management System for parents, teachers, and students
  • Integration of Raisers Edge data and ON data is not a seamless process
  • Some key administrative tools are updated to the ON platform and some use legacy code from a previous version of the software. The updated tools provide a better administrative experience
  • I don't measure ROI in my work with these products.
We consistently choose to stay with Blackbaud because--very simply--they provide the best path to data consistency and accuracy while giving us access to software focused on the needs of schools.
No suite of tools should be looked at as perfect, and while there are pieces of the ON products that continue to improve, schools who value data need to put ON on their list.