Blackbaud NetCommunity, a necessity for Raiser's Edge
October 10, 2016

Blackbaud NetCommunity, a necessity for Raiser's Edge

Marilyn Grunzweig Geller | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud NetCommunity

Blackbaud NetCommunity is used by our organization for email communications, event registrations and volunteer solicitation.

Pros

  • Blackbaud NetCommunity generally allows for html configuration of emails.
  • Blackbaud NetCommunity provides a simple way for volunteers to access and register for opportunities.
  • Blackbaud NetCommunity allows for event registrations where attendees may select multiple options.

Cons

  • Blackbaud NetCommunity email communications, event registrations and volunteer pages are not mobile-optimized.
  • Blackbaud NetCommunity does not offer mobile-friendly donation pages.
  • Blackbaud NetCommunity email templates are not easy to configure.
  • Blackbaud NetCommunity can only handle email lists of less than 20,000 requiring us to recreate the email 10 times to send to our house list.
  • Due to Blackbaud NetCommunity (BBNC) limitations, we were required to purchase OLX for mobile-friendly donation widget capability.
  • Due to email list limitations, staff time must be utilized to recreate each email 10 times to send to our house list.
  • Unlike OLX, BBNC offers automatic integration into Raiser's Edge to track email communications open rates.

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