Blackline

Overall Satisfaction with BlackLine

Currently, use Blackline for Account reconciliations. Blackline is a user-friendly tool that is quick and easy to use and approval support. It connects to our current ERP and provides the user's accessibility to allocate account recs to different users. As a user for monthly reconciliations, Blackline provides support and customer care for each of its clients.
  • Ease of use.
  • SoX controlled.
  • Ability to provide customer support.
  • Slow to clone account reconciliations.
  • Needs additional support to be loaded.
  • Ability to interact with ERP.
  • Increased customer retention.
Just have access to account reconciliations.

Do you think BlackLine delivers good value for the price?

Not sure

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

I wasn't involved with the implementation phase

Would you buy BlackLine again?

Yes

Besides the account reconciliation functionality, I am not an avid user of the other extended users of Blackline, however, there are loads of other functionality which would be an exciting opportunity to learn about. Blackline has provided numerous customer benefits including many seminars and webinars where I have learned the vast functions that Blackline has to offer