BlackLine Review
September 16, 2025

BlackLine Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We use the Reconciliations, Journal Entries and Intercompany Modules. It provides us one place for all of our reconciliations to reside and provides a standard template for booking manual journal entries for our in-scope systems. Our current use of Intercompany Hub is limited.

Pros

  • provides a place for all reconciliations to reside
  • approval workflow for reconciliations
  • approval workflow for journals
  • metric reporting on activity performed in BlackLine

Cons

  • Too difficult to connect and maintain connections to old ERPs
  • Intercompany Hub is difficult and expensive to get full value out of
  • It has definitely help us manage our close process via tasks
  • It has provided us with a consistent location that reconciliations are performed
  • Our company is paying way to much for the value we are getting out of intercompany hub
  • Our data was not input consistently across the organization leading to inability to get the ROI we should be getting. Spending huge amount on fixing sins of the past
Advice given in the past has led to current situation we are in. Spending a lot of money to fix it.
I have found more value from going outside to other service providers to unlock value in BlackLine. This has been costly. I'm still searching for an instance where BlackLine themselves provide me with advice and coaching that unlocks value.
We selected High Radius. I'm not sure the reason as it was a different department that did the selection.

Do you think BlackLine delivers good value for the price?

Not sure

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

I wasn't involved with the implementation phase

Would you buy BlackLine again?

Yes

I think if you can implement all the available items it could be great but being a earlier adopter of the tool has its disadvantages as it is very costly and difficult to correct the sins of the past

BlackLine Feature Ratings

Financial data consolidation
Not Rated
Journal entries and reports
7
Multi-currency management
Not Rated
Detailed Audit Trails
8
Reconciliation Automation
Not Rated
Close Checklist
Not Rated
Customizable Workflows
Not Rated

Comments

More Reviews of BlackLine