Go BlackLine
September 16, 2025

Go BlackLine

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We are implementing BlackLine for Account Recons and Task Management in Phase 1. Our goal is to expedite our Account Period/Month-End Close process and reduce manual efforts. We also want to use transaction matching and the Variance Analysis tool. We would like Journal automation as well but currently it is on Roadmap.

Pros

  • Backend Transaction Matching
  • Task Management
  • AUdit Trail

Cons

  • User Interface, needs to be intuitive and all pages needs to be consistent
  • Productization of Journals
  • Initial Costs are high
  • We believe over a period of time it should get better
As we are still under implementation have not had opportunity to work with support organization. But the Professional services partners have been amazing. THey are always on top of things and trying to help us as much as possible.

The COmmunity and Training documentation is good. I wish we have AI to answer FAQs which is just announced so Iam excited to to see the Verity
Our partnership with Blackline is great. We are still learning and figuring out how to leverage various features of Blackline and how it can complement the limitations we have in our ERP system. Blackline's optimization academy is excisting and would like to explore more on it and leverage the proven use cases as much as possible. I hope I wil find some use case for high tech
BlackLine's functionality is richer and broader. However, it is not as user-friendly as FloQast. I wish BlackLine would take on re-platforming the User Interface and Experience as a major initiative. This will enable BlackLine to explore new market segments such has High Tech and next generation of Accountants and FInance experts. This will be major uplift

Do you think BlackLine delivers good value for the price?

Not sure

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

No

Would you buy BlackLine again?

Yes

Well-suited for Close Task management and audit Controls. Blackline has lots of Integration options like API, SFTP, and ERP Connectors. I would suggest that BlackLine should take a step back and modernize the UI. Make it user-friendly for Millennials and Gen Zs. Improve Performance for high-volume transactions, such as Transaction Matching.

BlackLine Feature Ratings

Detailed Audit Trails
10
Reconciliation Automation
8

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