Bloomfire rocks
March 23, 2021

Bloomfire rocks

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

Bloomfire is used across our entire organization to share company knowledge and finding easily with one another so we can have accessibility to critical information in high-stress situations.

Pros

  • Readily available information
  • Convenient and resourceful
  • Adaptable for teams which is terrific and important

Cons

  • More types of measurements
  • Quicker responses
  • Any type of AI
  • Increased customer satisfaction
  • Higher employee satisfaction and engagement
  • Valuable business insights

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

Yes

Did implementation of Bloomfire go as expected?

Yes

Would you buy Bloomfire again?

Yes

Well suited in situations where you need to find info quickly without asking a manager or colleague. Not suited when an angry client is on the phone and you need to look up info immediately but do not have the capability to search at that exact moment.

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